BoldDesk vs Fini AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BoldDesk

See full pricing history

USD · US · source: www.bolddesk.com

Plan	Pricing	Charged by	Offer type
5 Agents — Growing Teams	USD 124 monthly · USD 99 / month with annual commitment $99 / month $1,188 billed yearly ≈ $20 / agent $124 / month billed monthly ≈ $24.80 / agent 500 credits /month	Seat · agents	Standalone · Fixed
10 Agents — Growing Teams	USD 249 monthly · USD 199 / month with annual commitment $199 / month $2,388 billed yearly ≈ $20 / agent $249 / month billed monthly ≈ $24.90 / agent 1,000 credits /month	Seat · agents	Standalone · Fixed
25 Agents — Growing Teams Highlighted	USD 436 monthly · USD 349 / month with annual commitment Most Popular $349 / month $4,188 billed yearly ≈ $14 / agent $436 / month billed monthly ≈ $17.44 / agent 1,500 credits /month	Seat · agents	Standalone · Fixed
50 Agents — Growing Teams	USD 624 monthly · USD 499 / month with annual commitment $499 / month $5,988 billed yearly ≈ $10 / agent $624 / month billed monthly ≈ $12.48 / agent 2,000 credits /month	Seat · agents	Standalone · Fixed
75 Agents — Growing Teams	USD 936 monthly · USD 749 / month with annual commitment $749 / month $8,988 billed yearly ≈ $10 / agent $936 / month billed monthly ≈ $12.48 / agent 2,500 credits /month	Seat · agents	Standalone · Fixed
100 Agents — Growing Teams	USD 1249 monthly · USD 999 / month with annual commitment $999 / month $11,988 billed yearly ≈ $10 / agent $1,249 / month billed monthly ≈ $12.49 / agent 3,000 credits /month	Seat · agents	Standalone · Fixed
200 Agents — Scaling Teams	USD 2498 monthly · USD 1998 / month with annual commitment $1,998 / month $23,976 billed yearly ≈ $10 / agent $2,498 / month billed monthly ≈ $12.49 / agent 4,000 credits /month	Seat · agents	Standalone · Fixed
300 Agents — Scaling Teams	USD 3749 monthly · USD 2999 / month with annual commitment $2,999 / month $35,988 billed yearly ≈ $10 / agent $3,749 / month billed monthly ≈ $12.50 / agent 5,000 credits /month	Seat · agents	Standalone · Fixed
400 Agents — Scaling Teams	USD 4999 monthly · USD 3999 / month with annual commitment $3,999 / month $47,988 billed yearly ≈ $10 / agent $4,999 / month billed monthly ≈ $12.50 / agent 6,000 credits /month	Seat · agents	Standalone · Fixed
500 Agents — Scaling Teams	USD 6249 monthly · USD 4999 / month with annual commitment $4,999 / month $59,988 billed yearly ≈ $10 / agent $6,249 / month billed monthly ≈ $12.50 / agent 7,000 credits /month	Seat · agents	Standalone · Fixed
600 Agents — Large Teams	USD 7499 monthly · USD 5999 / month with annual commitment $5,999 / month $71,988 billed yearly ≈ $10 / agent $7,499 / month billed monthly ≈ $12.50 / agent 8,000 credits /month	Seat · agents	Standalone · Fixed
700 Agents — Large Teams	USD 8749 monthly · USD 6999 / month with annual commitment $6,999 / month $83,988 billed yearly ≈ $10 / agent $8,749 / month billed monthly ≈ $12.50 / agent 9,000 credits /month	Seat · agents	Standalone · Fixed
800 Agents — Large Teams	USD 9999 monthly · USD 7999 / month with annual commitment $7,999 / month $95,988 billed yearly ≈ $10 / agent $9,999 / month billed monthly ≈ $12.50 / agent 10,000 credits /month	Seat · agents	Standalone · Fixed
900 Agents — Large Teams	USD 11249 monthly · USD 8999 / month with annual commitment $8,999 / month $107,988 billed yearly ≈ $10 / agent $11,249 / month billed monthly ≈ $12.50 / agent 11,000 credits /month	Seat · agents	Standalone · Fixed
1,000 Agents — Large Teams	USD 12499 monthly · USD 9999 / month with annual commitment $9,999 / month $119,988 billed yearly ≈ $10 / agent $12,499 / month billed monthly ≈ $12.50 / agent 12,000 credits /month	Seat · agents	Standalone · Fixed
More than 1,000 agents — Large Teams	Contact sales For more than 1,000 agents, you can contact our team Contact Us	Seat · agents	Standalone · Contact sales

Fini AI

See full pricing history

USD · US · source: www.usefini.com

Plan	Pricing	Charged by	Offer type
Growth	USD 0 per resolved ticket $0.89 /resolved ticket. Total tickets included every month 3,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.89 per resolution (overage table: 2,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.	Usage · /resolved ticket	Standalone · Usage based
Scale Highlighted	USD 0 per resolved ticket $0.69 /resolved ticket. Most Chosen. Total tickets included every month 10,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.69 per resolution (overage table: 8,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.	Usage · /resolved ticket	Standalone · Usage based
Enterprise	USD 0 per resolved ticket $0.49 /resolved ticket. Contact us. Total tickets included every month Unlimited tickets upto. PER RESOLUTION · ENTERPRISE from $0.49. Overage: Contact us. Unused allowance rolls forward one month. No per-seat fees.	Usage · /resolved ticket	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

5 Agents — Growing Teams

AI Platform AI Credits: 500 credits /month

Limited

10 Agents — Growing Teams

AI Platform AI Credits: 1,000 credits /month

Limited

25 Agents — Growing Teams

AI Platform AI Credits: 1,500 credits /month

Limited

50 Agents — Growing Teams

AI Platform AI Credits: 2,000 credits /month

Limited

75 Agents — Growing Teams

AI Platform AI Credits: 2,500 credits /month

Limited

100 Agents — Growing Teams

AI Platform AI Credits: 3,000 credits /month

Limited

200 Agents — Scaling Teams

AI Platform AI Credits: 4,000 credits /month

Limited

300 Agents — Scaling Teams

AI Platform AI Credits: 5,000 credits /month

Limited

400 Agents — Scaling Teams

AI Platform AI Credits: 6,000 credits /month

Limited

500 Agents — Scaling Teams

AI Platform AI Credits: 7,000 credits /month

Limited

600 Agents — Large Teams

AI Platform AI Credits: 8,000 credits /month

Limited

700 Agents — Large Teams

AI Platform AI Credits: 9,000 credits /month

Limited

800 Agents — Large Teams

AI Platform AI Credits: 10,000 credits /month

Limited

900 Agents — Large Teams

AI Platform AI Credits: 11,000 credits /month

Limited

1,000 Agents — Large Teams

AI Platform AI Credits: 12,000 credits /month

Limited

More than 1,000 agents — Large Teams

Fini AI

Growth

What's included Whole platform: Included
What's included Implementation: Included

Included
What's included Voice AI, with standard rate card: Included
What's included Shared customer success: Included
What's included Priority email support: Included
What's included Monthly ticket allowance: 3,000 tickets

Limited
Scale extras White-glove onboarding: Excluded
Scale extras Dedicated AI engineer: Excluded
Security & Quality SSO & SAML: Excluded
Custom Actions (Scale Extras) Slack agent: Excluded
Custom Actions (Scale Extras) Custom API actions: Excluded
Custom Actions (Scale Extras) Multi-language support: Excluded
Custom Actions (Scale Extras) Nightly Knowledge Atlas scan: Excluded
Helpdesk Custom helpdesk integration: Excluded
Critical Priority Functions (Enterprise Extras) Dedicated engineer pod: Excluded

Scale

What's included Everything in Growth: Included
What's included White-glove onboarding: Included
What's included Dedicated AI engineer: Included
What's included Nightly Knowledge Atlas scan: Included
What's included Slack agent + SSO: Included
What's included Multi-language support: Included
What's included Monthly ticket allowance: 10,000 tickets

Limited
Custom Actions (Scale Extras) Custom API actions: Included
Custom Actions (Scale Extras) Scheduled reports: Included
Custom Actions (Scale Extras) Outbound webhooks: Included
Custom Actions (Scale Extras) Quarterly business reviews: Included
Security & Quality SSO & SAML: Included
Helpdesk Custom helpdesk integration: Excluded
Critical Priority Functions (Enterprise Extras) Dedicated engineer pod: Excluded
What's included 90-day free pilot: Excluded

Enterprise

What's included Everything in Scale: Included
What's included 90-day free pilot: Included
What's included Dedicated engineer pod: 15-min SLA

Included
What's included Uptime SLA · premium support: Included
What's included Custom helpdesk integration: Included
What's included Admin & audit logs: Included
What's included Monthly ticket allowance: Unlimited tickets

Included
Critical Priority Functions (Enterprise Extras) Hot standby + failover: Included
Critical Priority Functions (Enterprise Extras) Data residency + BAA/DPA: Included
Critical Priority Functions (Enterprise Extras) Switching-cost credit: Upto $50,000

Included
Critical Priority Functions (Enterprise Extras) Full decision audit trail: Included
Critical Priority Functions (Enterprise Extras) Hourly knowledge updates: Included
Critical Priority Functions (Enterprise Extras) Model version control: Included
Critical Priority Functions (Enterprise Extras) No price increases: Included
Critical Priority Functions (Enterprise Extras) Quarterly AI researcher sessions: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BoldDesk

September 21, 2026
Official pricing page
- 5 Agents — Growing Teams: USD 124 monthly · USD 99 / month with annual commitment
- 10 Agents — Growing Teams: USD 249 monthly · USD 199 / month with annual commitment
- 25 Agents — Growing Teams: USD 436 monthly · USD 349 / month with annual commitment
- 50 Agents — Growing Teams: USD 624 monthly · USD 499 / month with annual commitment
- 75 Agents — Growing Teams: USD 936 monthly · USD 749 / month with annual commitment
- 100 Agents — Growing Teams: USD 1249 monthly · USD 999 / month with annual commitment
- 200 Agents — Scaling Teams: USD 2498 monthly · USD 1998 / month with annual commitment
- 300 Agents — Scaling Teams: USD 3749 monthly · USD 2999 / month with annual commitment
- 400 Agents — Scaling Teams: USD 4999 monthly · USD 3999 / month with annual commitment
- 500 Agents — Scaling Teams: USD 6249 monthly · USD 4999 / month with annual commitment
- 600 Agents — Large Teams: USD 7499 monthly · USD 5999 / month with annual commitment
- 700 Agents — Large Teams: USD 8749 monthly · USD 6999 / month with annual commitment
- 800 Agents — Large Teams: USD 9999 monthly · USD 7999 / month with annual commitment
- 900 Agents — Large Teams: USD 11249 monthly · USD 8999 / month with annual commitment
- 1,000 Agents — Large Teams: USD 12499 monthly · USD 9999 / month with annual commitment
- More than 1,000 agents — Large Teams: Contact sales
August 27, 2026
Official pricing page
- Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Fini AI

September 21, 2026
Official pricing page
- Growth: USD 0 per resolved ticket
- Scale: USD 0 per resolved ticket
- Enterprise: USD 0 per resolved ticket
August 27, 2026
Official pricing page
- Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
- Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
- Enterprise — default: Contact sales