BoldDesk
Growing Teams (Upto 100 agents) — default
-
Highlights
Number of Agents
-
5
Included -
Highlights
AI Credits
-
500 credits /month
Included
BoldDesk vs Fini AI
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
BoldDesk
USD · US · source: www.bolddesk.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growing Teams (Upto 100 agents) — default
|
USD 124 monthly · USD 99 / month with annual commitment
$99 / month $1,188 billed yearly ≈ $20 / agent |
Seat · per agent | Standalone · Fixed |
Fini AI
USD · US · source: www.usefini.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growth — default
|
USD 3600 monthly · USD 3000 / month with annual commitment
$3,600 /mo or $36,000 / year |
Flat · per month billed annually | Standalone · Fixed |
|
Scale — default
Highlighted
|
USD 9000 monthly · USD 7500 / month with annual commitment
$9,000 /mo or $90,000 / year |
Flat · per month billed annually | Standalone · Fixed |
|
Enterprise — default
|
Contact sales
Contact us |
Flat · Custom pricing | Standalone · Contact sales |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Fini AI
Growth — default
-
Highlights
Monthly allowance
-
2,000 resolved tickets
Included -
Highlights
Overage per resolution
-
$0.89 per resolution after that
Included -
Highlights
Voice AI
-
Standard rate card on voice
Included -
Highlights
Platform access
-
Whole platform
Included -
Highlights
Implementation
-
Included
Included -
Highlights
Support
-
Shared customer success, Priority email support
Included
Scale — default
-
Highlights
Monthly allowance
-
8,000 resolved tickets
Included -
Highlights
Overage per resolution
-
$0.69 per resolution after that
Included -
Highlights
Voice AI
-
+ 500 answered voice calls / mo
Included -
Highlights
Platform access
-
Everything in Growth
Included -
Highlights
Implementation
-
White-glove onboarding, Dedicated AI engineer
Included -
Highlights
Additional features
-
Nightly Knowledge Atlas scan, Slack agent + SSO, Multi-language support
Included
Enterprise — default
-
Highlights
Monthly allowance
-
Unlimited resolved tickets
Included -
Highlights
Overage per resolution
-
$0.49 per resolution after that
Included -
Highlights
Voice AI
-
+ 2,500 answered voice calls / mo
Included -
Highlights
Platform access
-
Everything in Scale
Included -
Highlights
Implementation
-
90-day free pilot, Dedicated engineer pod, 15-min SLA, Uptime SLA, premium support
Included -
Highlights
Additional features
-
Custom helpdesk integration, Admin & audit logs
Included
How their prices changed
Each dated row shows the public prices observed when that vendor’s pricing page changed.
BoldDesk
-
- Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment
Fini AI
-
- Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
- Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
- Enterprise — default: Contact sales