Chaport vs Fini AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chaport

See full pricing history

EUR · US · source: www.chaport.com

Plan	Pricing	Charged by	Offer type
Free — Free	Free € 0 0	Flat · /mo	Standalone · Free
Pro — Pro	EUR 29 monthly · EUR 39 / month with annual commitment € 29 39 /mo	Flat · /mo	Standalone · Fixed
Unlimited — Unlimited Highlighted	EUR 99 monthly · EUR 129 / month with annual commitment € 99 129 /mo	Flat · /mo	Standalone · Fixed

Fini AI

See full pricing history

USD · US · source: www.usefini.com

Plan	Pricing	Charged by	Offer type
Growth	USD 0 per resolved ticket $0.89 /resolved ticket. Total tickets included every month 3,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.89 per resolution (overage table: 2,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.	Usage · /resolved ticket	Standalone · Usage based
Scale Highlighted	USD 0 per resolved ticket $0.69 /resolved ticket. Most Chosen. Total tickets included every month 10,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.69 per resolution (overage table: 8,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.	Usage · /resolved ticket	Standalone · Usage based
Enterprise	USD 0 per resolved ticket $0.49 /resolved ticket. Contact us. Total tickets included every month Unlimited tickets upto. PER RESOLUTION · ENTERPRISE from $0.49. Overage: Contact us. Unused allowance rolls forward one month. No per-seat fees.	Usage · /resolved ticket	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chaport

Free — Free

Highlights Operators included: 2 operators included

Included
Chat history Chat history: 60-day chat history

Included
Highlights Chats & websites: Unlimited chats & websites

Included
Auto-invitations Auto-invitations: 1 default auto-invitation (branded)

Included
Widget customization Widget customization: Basic widget customization

Included
Apps Apps: Web, desktop & mobile apps

Included

Pro — Pro

Highlights Operators included: 4 operators included

Included
Chat history Chat history: Unlimited chat history

Included
Auto-invitations Auto-invitations: Auto-invitations

Included
Widget customization Widget customization: Advanced widget customization

Included
Messaging Email & messengers integration: Email & messengers integration

Included
Operator productivity Saved replies: Saved replies

Included
Auto-invitations Pre-chat form: Pre-chat form

Included
Reports Detailed reports: Detailed reports

Included
Messaging Autoresponder: Autoresponder

Included
Apps REST & JavaScript API: REST & JavaScript API

Included

Unlimited — Unlimited

Highlights Operators included: Unlimited operators

Included
Chat history Chat history: Unlimited chat history

Included
Automation Chatbots: Chatbots

Included
Automation Knowledge base + FAQ bot: Knowledge base + FAQ bot

Included
Management Teams: Teams

Included
Management Assignment rules: Assignment rules

Included
Operator productivity Shared saved replies: Shared saved replies

Included
Visitor Info Custom fields: Custom fields

Included
Operator productivity Chat ratings: Chat ratings

Included
Reports Advanced reports: Advanced reports

Included
Reports On-demand reports: On-demand reports

Included
Apps Zapier integration: Zapier integration

Included

Fini AI

Growth

What's included Whole platform: Included
What's included Implementation: Included

Included
What's included Voice AI, with standard rate card: Included
What's included Shared customer success: Included
What's included Priority email support: Included
What's included Monthly ticket allowance: 3,000 tickets

Limited
Scale extras White-glove onboarding: Excluded
Scale extras Dedicated AI engineer: Excluded
Security & Quality SSO & SAML: Excluded
Custom Actions (Scale Extras) Slack agent: Excluded
Custom Actions (Scale Extras) Custom API actions: Excluded
Custom Actions (Scale Extras) Multi-language support: Excluded
Custom Actions (Scale Extras) Nightly Knowledge Atlas scan: Excluded
Helpdesk Custom helpdesk integration: Excluded
Critical Priority Functions (Enterprise Extras) Dedicated engineer pod: Excluded

Scale

What's included Everything in Growth: Included
What's included White-glove onboarding: Included
What's included Dedicated AI engineer: Included
What's included Nightly Knowledge Atlas scan: Included
What's included Slack agent + SSO: Included
What's included Multi-language support: Included
What's included Monthly ticket allowance: 10,000 tickets

Limited
Custom Actions (Scale Extras) Custom API actions: Included
Custom Actions (Scale Extras) Scheduled reports: Included
Custom Actions (Scale Extras) Outbound webhooks: Included
Custom Actions (Scale Extras) Quarterly business reviews: Included
Security & Quality SSO & SAML: Included
Helpdesk Custom helpdesk integration: Excluded
Critical Priority Functions (Enterprise Extras) Dedicated engineer pod: Excluded
What's included 90-day free pilot: Excluded

Enterprise

What's included Everything in Scale: Included
What's included 90-day free pilot: Included
What's included Dedicated engineer pod: 15-min SLA

Included
What's included Uptime SLA · premium support: Included
What's included Custom helpdesk integration: Included
What's included Admin & audit logs: Included
What's included Monthly ticket allowance: Unlimited tickets

Included
Critical Priority Functions (Enterprise Extras) Hot standby + failover: Included
Critical Priority Functions (Enterprise Extras) Data residency + BAA/DPA: Included
Critical Priority Functions (Enterprise Extras) Switching-cost credit: Upto $50,000

Included
Critical Priority Functions (Enterprise Extras) Full decision audit trail: Included
Critical Priority Functions (Enterprise Extras) Hourly knowledge updates: Included
Critical Priority Functions (Enterprise Extras) Model version control: Included
Critical Priority Functions (Enterprise Extras) No price increases: Included
Critical Priority Functions (Enterprise Extras) Quarterly AI researcher sessions: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chaport

August 27, 2026
Official pricing page
- Free — Free: Free
- Pro — Pro: EUR 29 monthly · EUR 39 / month with annual commitment
- Unlimited — Unlimited: EUR 99 monthly · EUR 129 / month with annual commitment

Fini AI

September 21, 2026
Official pricing page
- Growth: USD 0 per resolved ticket
- Scale: USD 0 per resolved ticket
- Enterprise: USD 0 per resolved ticket
August 27, 2026
Official pricing page
- Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
- Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
- Enterprise — default: Contact sales