Letterbook vs Support Hero

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Letterbook

See full pricing history

USD · US · source: www.letterbook.ai

Plan	Pricing	Charged by	Offer type
Starter — default	USD 50 monthly · USD 50 / month with annual commitment $50 per month	Flat · per month	Standalone · Fixed
Growth — default Highlighted	USD 200 monthly · USD 200 / month with annual commitment $200 per month	Flat · per month	Standalone · Fixed
Enterprise — default	Contact sales Let's talk per month	Flat · per month	Standalone · Contact sales

Support Hero

See full pricing history

USD · US · source: www.supporthero.com

Plan	Pricing	Charged by	Offer type
Small	USD 49 monthly $49/month	Usage · per stated usage allowance	Standalone · Fixed
Medium Highlighted	USD 99 monthly $99/month	Usage · per stated usage allowance	Standalone · Fixed
Large	USD 199 monthly $199/month	Usage · per stated usage allowance	Standalone · Fixed
Enterprise	Contact sales Contact us	Usage · per stated usage allowance	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Letterbook

Starter — default

Highlights Seats: 3 seats

Included
Highlights Tickets per month: 300 tickets / month

Included
Highlights Integrations: Integrate your database & Stripe

Included
Highlights Inbox: Unified inbox for all your channels

Included

Growth — default

Highlights Seats: 10 seats

Included
Highlights Tickets per month: 1,000 tickets / month

Included
Highlights Channels and integrations: All channels and integrations

Included
Highlights Support: Priority support

Included

Enterprise — default

Highlights Seats: Custom seats

Included
Highlights Tickets per month: 3,000+ tickets / month

Included
Highlights Security: SSO & SAML

Included
Highlights Account management: Dedicated account manager

Included

Support Hero

Small

Plan card 1 admin: Included
Plan card 1 language: Included
Plan card Unlimited articles: Included
Plan card 7-day analytics: Included

Medium

Plan card 3 admins: Included
Plan card 2 languages: Included
Plan card Unlimited articles: Included
Plan card Support integrations: Included

Large

Plan card 8 admins: Included
Plan card 4 languages: Included
Plan card Advanced analytics: Included
Plan card Priority support: Included

Enterprise

Plan card Unlimited admins: Included
Plan card Unlimited languages: Included
Plan card Unlimited articles: Included
Plan card Enterprise support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Letterbook

August 27, 2026 Source
- Starter — default: USD 50 monthly · USD 50 / month with annual commitment
- Growth — default: USD 200 monthly · USD 200 / month with annual commitment
- Enterprise — default: Contact sales

Support Hero

August 27, 2026 Source
- Small: USD 49 monthly
- Medium: USD 99 monthly
- Large: USD 199 monthly
- Enterprise: Contact sales