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Support Hero pricing

Support Hero is a hosted customer self-service and knowledge-base platform with help-center widgets, multilingual articles, analytics, integrations, and ticket deflection.

Region
US
Source currency
USD
Audiences
Enterprise, Individual, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Small
USD 49 monthly

$49/month

Usage · per stated usage allowance Standalone · Fixed
Medium Highlighted
USD 99 monthly

$99/month

Usage · per stated usage allowance Standalone · Fixed
Large
USD 199 monthly

$199/month

Usage · per stated usage allowance Standalone · Fixed
Enterprise
Contact sales

Contact us

Usage · per stated usage allowance Standalone · Contact sales

What each plan includes

Feature names follow Support Hero’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Small

Plan card

1 admin
Included
1 language
Included
Unlimited articles
Included
7-day analytics
Included

Medium

Plan card

3 admins
Included
2 languages
Included
Unlimited articles
Included
Support integrations
Included

Large

Plan card

8 admins
Included
4 languages
Included
Advanced analytics
Included
Priority support
Included

Enterprise

Plan card

Unlimited admins
Included
Unlimited languages
Included
Unlimited articles
Included
Enterprise support
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Small: USD 49 monthly
  • Medium: USD 99 monthly
  • Large: USD 199 monthly
  • Enterprise: Contact sales
  • $49/month
  • $99/month
  • $199/month
  • Contact us