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Support Hero pricing

Support Hero is a hosted customer self-service and knowledge-base platform with help-center widgets, multilingual articles, analytics, integrations, and ticket deflection.

Region
US
Source currency
USD
Audiences
Individual, Small business, Mid-market, and Enterprise

Plans and public prices

Plan Pricing Charged by Offer type
Small
USD 49 monthly

$49/month

Usage · per stated usage allowance Standalone · Fixed
Medium Highlighted
USD 99 monthly

$99/month

Usage · per stated usage allowance Standalone · Fixed
Large
USD 199 monthly

$199/month

Usage · per stated usage allowance Standalone · Fixed
Enterprise
Contact sales

Contact us

Usage · per stated usage allowance Standalone · Contact sales

What each plan includes

Feature names follow Support Hero’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Small

Plan card

1 admin
Included
1 language
Included
Unlimited articles
Included
7-day analytics
Included

Medium

Plan card

3 admins
Included
2 languages
Included
Unlimited articles
Included
Support integrations
Included

Large

Plan card

8 admins
Included
4 languages
Included
Advanced analytics
Included
Priority support
Included

Enterprise

Plan card

Unlimited admins
Included
Unlimited languages
Included
Unlimited articles
Included
Enterprise support
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Small: USD 49 monthly
  • Medium: USD 99 monthly
  • Large: USD 199 monthly
  • Enterprise: Contact sales
  • $49/month
  • $99/month
  • $199/month
  • Contact us
Pricing page