Letterbook is an AI-native customer support platform that provides omnichannel ticketing, AI-assisted ticket resolution, automated triage, and integrated analytics. It connects support channels like email and Discord with databases and payment systems to streamline customer service workflows, including billing issue resolution and knowledge base management. The platform targets startups and scaling companies seeking to improve support efficiency with AI automation and unified inbox management.
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter — default
|
USD 50 monthly · USD 50 / month with annual commitment
$50 per month |
Flat · per month | Standalone · Fixed |
|
Growth — default
Highlighted
|
USD 200 monthly · USD 200 / month with annual commitment
$200 per month |
Flat · per month | Standalone · Fixed |
|
Enterprise — default
|
Contact sales
Let's talk per month |
Flat · per month | Standalone · Contact sales |
Feature names follow Letterbook’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
3 seats
300 tickets / month
Integrate your database & Stripe
Unified inbox for all your channels
10 seats
1,000 tickets / month
All channels and integrations
Priority support
Custom seats
3,000+ tickets / month
SSO & SAML
Dedicated account manager
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |