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Comm100 vs Respond.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.comm100.com

Plan Pricing Charged by Offer type
Live Chat Startup
USD 39 monthly · USD 31 / month with annual commitment

$39 USD /agent/month $31 USD /agent/month, billed annually

Seat · /agent/month Standalone · Fixed
Live Chat Plus
USD 69 monthly · USD 55 / month with annual commitment

$69 USD /agent/month $55 USD /agent/month, billed annually

Seat · /agent/month Standalone · Fixed
Live Chat Ultra
Contact sales

Contact Sales

Seat · agent Standalone · Contact sales

USD · US · source: respond.io

Plan Pricing Charged by Offer type
Starter
USD 99 monthly · USD 79 / month with annual commitment

$ 79 /month $1,188 $948/yr (billed yearly)

Flat · /month Standalone · Fixed
Growth Highlighted
USD 199 monthly · USD 159 / month with annual commitment

$ 159 /month $2,388 $1,908/yr (billed yearly)

Flat · /month Standalone · Fixed
Advanced
USD 349 monthly · USD 279 / month with annual commitment

$ 279 /month $4,188 $3,348/yr (billed yearly)

Flat · /month Standalone · Fixed
Enterprise
Contact sales

Custom

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights

Full widget customization

Included

Highlights

Multi-language chat

Included

Highlights

Canned messages

Included

Highlights

1 chat campaign

1

Limited

Highlights

Basic reporting

Included

Highlights

Free 30 Day Trial

Included

Live Chat Plus

Highlights

Chat routing

Included

Highlights

Audio-video chat

Included

Highlights

Chat wrap-ups

Included

Highlights

Unlimited campaigns

Unlimited

Included

Highlights

Advanced reporting

Included

Highlights

Free 30 Day Trial

Included

Live Chat Ultra

Highlights

Advanced chat routing

Included

Highlights

Screen sharing

Included

Highlights

Agent shift management

Included

Highlights

Dynamic chat campaigns

Included

Highlights

Custom reporting

Included

Respond.io

Starter

Includes

Team & Custom Inboxes

Included

Includes

Mobile App

Included

Includes

AI Prompt

Included

Includes

AI Assist

Included

Includes

Basic Reports

Included

Includes

Two-Factor Authentication (2FA)

Included

Includes

Growth Widgets

Included

Usage

Users

5

Limited

Usage

Monthly Active Contacts

Unlimited

Included

Usage

AI Credits

5,000

Included

Growth

Includes

Broadcasts

Included

Includes

Workflows automation

Included

Includes

AI Agents

Included

Includes

Advanced Reports

Included

Includes

Zapier & Make Integrations

Included

Includes

Developer API

Included

Usage

Users

10

Limited

Usage

Monthly Active Contacts

Starts with 1,000

Limited

Usage

AI Credits

Starts with 10,000

Included

Advanced

Includes

Mask Phone Number & Email Address

Included

Includes

Multiple Workspaces

Included

Includes

HTTP Requests in Workflows

Included

Includes

Incoming & Outgoing Webhooks

Included

Includes

Single Sign-On (SSO)

Included

Includes

Custom Channels

Included

Usage

Users

10

Limited

Usage

Monthly Active Contacts

Starts with 1,000

Limited

Usage

AI Credits

Starts with 20,000

Included

Enterprise

Includes

Unlimited Users

Unlimited

Included

Includes

Higher limit of workspaces

Included

Includes

Higher API rate limits

Included

Usage

Monthly Active Contacts

Custom

Limited

Usage

AI Credits

Starts with 40,000

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Comm100

    • Live Chat Startup: USD 39 monthly · USD 31 / month with annual commitment
    • Live Chat Plus: USD 69 monthly · USD 55 / month with annual commitment
    • Live Chat Ultra: Contact sales
    • Live Chat Startup: USD 39 monthly

Respond.io

    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
    • starter — default: USD 79 monthly · USD 79 / month with annual commitment
    • growth — default: USD 159 monthly · USD 159 / month with annual commitment
    • advanced — default: USD 279 monthly · USD 279 / month with annual commitment