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Respond.io pricing

Respond.io is an AI-powered customer conversation management platform that unifies customer communications across multiple channels including chat, calls, and emails into a single team inbox. It features AI agents for lead qualification, routing, booking, and customer support automation, enabling businesses to capture, convert, and retain customers efficiently. The platform integrates with CRMs and marketing tools, supports multi-channel messaging, and provides analytics to optimize marketing ROI. It targets businesses seeking to scale customer engagement and sales through conversational support and automation.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Starter
USD 99 monthly · USD 79 / month with annual commitment

$ 79 /month $1,188 $948/yr (billed yearly)

 Flat · /month Standalone · Fixed
Growth Highlighted
USD 199 monthly · USD 159 / month with annual commitment

$ 159 /month $2,388 $1,908/yr (billed yearly)

 Flat · /month Standalone · Fixed
Advanced
USD 349 monthly · USD 279 / month with annual commitment

$ 279 /month $4,188 $3,348/yr (billed yearly)

 Flat · /month Standalone · Fixed
Enterprise
Contact sales

Custom

 Flat Standalone · Contact sales

What each plan includes

Feature names follow Respond.io’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Starter

Includes

Team & Custom Inboxes
Included
Mobile App
Included
AI Prompt
Included
AI Assist
Included
Basic Reports
Included
Two-Factor Authentication (2FA)
Included
Growth Widgets
Included

Usage

Users

5

Limited
Monthly Active Contacts

Unlimited

Included
AI Credits

5,000

Included

Growth

Includes

Broadcasts
Included
Workflows automation
Included
AI Agents
Included
Advanced Reports
Included
Zapier & Make Integrations
Included
Developer API
Included

Usage

Users

10

Limited
Monthly Active Contacts

Starts with 1,000

Limited
AI Credits

Starts with 10,000

Included

Advanced

Includes

Mask Phone Number & Email Address
Included
Multiple Workspaces
Included
HTTP Requests in Workflows
Included
Incoming & Outgoing Webhooks
Included
Single Sign-On (SSO)
Included
Custom Channels
Included

Usage

Users

10

Limited
Monthly Active Contacts

Starts with 1,000

Limited
AI Credits

Starts with 20,000

Included

Enterprise

Includes

Unlimited Users

Unlimited

Included
Higher limit of workspaces
Included
Higher API rate limits
Included

Usage

Monthly Active Contacts

Custom

Limited
AI Credits

Starts with 40,000

Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Starter: USD 99 monthly · USD 79 / month with annual commitment
  • Growth: USD 199 monthly · USD 159 / month with annual commitment
  • Advanced: USD 349 monthly · USD 279 / month with annual commitment
  • Enterprise: Contact sales
  • $ 79 /month $1,188 $948/yr (billed yearly)
  • $ 159 /month $2,388 $1,908/yr (billed yearly)
  • $ 279 /month $4,188 $3,348/yr (billed yearly)
  • Custom
Official pricing page
  • Starter: USD 99 monthly · USD 79 / month with annual commitment
  • Growth: USD 199 monthly · USD 159 / month with annual commitment
  • Advanced: USD 349 monthly · USD 279 / month with annual commitment
  • Enterprise: Contact sales
  • $ 79 /month $1,188 $948/yr (billed yearly)
  • $ 159 /month $2,388 $1,908/yr (billed yearly)
  • $ 279 /month $4,188 $3,348/yr (billed yearly)
  • Custom
Official pricing page
  • Starter: USD 99 monthly · USD 79 / month with annual commitment
  • Growth: USD 199 monthly · USD 159 / month with annual commitment
  • Advanced: USD 349 monthly · USD 279 / month with annual commitment
  • Enterprise: Contact sales
  • $ 79 /month $1,188 $948/yr (billed yearly)
  • $ 159 /month $2,388 $1,908/yr (billed yearly)
  • $ 279 /month $4,188 $3,348/yr (billed yearly)
  • Custom
Official pricing page
  • starter — default: USD 79 monthly · USD 79 / month with annual commitment
  • growth — default: USD 159 monthly · USD 159 / month with annual commitment
  • advanced — default: USD 279 monthly · USD 279 / month with annual commitment
  • $79 /month
  • $159 /month
  • $279 /month
Official pricing page

Compare with alternatives