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Chatbase vs Respond.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free — Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby — Hobby
USD 40 monthly · USD 40 / month with annual commitment

$ 40 per month

Flat · per month Standalone · Fixed
Standard — Standard Highlighted
USD 150 monthly · USD 150 / month with annual commitment

$ 150 per month

Flat · per month Standalone · Fixed
Pro — Pro
USD 500 monthly · USD 500 / month with annual commitment

$ 500 per month

Flat · per month Standalone · Fixed

USD · US · source: respond.io

Plan Pricing Charged by Offer type
Starter
USD 99 monthly · USD 79 / month with annual commitment

$ 79 /month $1,188 $948/yr (billed yearly)

Unit · Monthly Active Contacts Standalone · Fixed
Growth Highlighted
USD 199 monthly · USD 159 / month with annual commitment

$ 159 /month $2,388 $1,908/yr (billed yearly)

Unit · Monthly Active Contacts Standalone · Fixed
Advanced
USD 349 monthly · USD 279 / month with annual commitment

$ 279 /month $4,188 $3,348/yr (billed yearly)

Unit · Monthly Active Contacts Standalone · Fixed
Enterprise
Contact sales

Custom

Unit · Monthly Active Contacts Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free — Free

Highlights

Message credits (monthly)

50

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

0

Included

Highlights

Training content size

1 MB

Included

Highlights

Workspace seats

1 member

Included

Highlights

Personalization

Excluded

Highlights

Attachments

Excluded

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Excluded

Highlights

Tickets as a source

Excluded

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Excluded

Highlights

Integrations & API API access

Excluded

Highlights

Advanced OpenAI models

Excluded

Highlights

Advanced Anthropic models

Excluded

Highlights

Advanced Gemini models

Excluded

Highlights

Advanced DeepSeek models

Excluded

Highlights

Advanced Meta models

Excluded

Highlights

Advanced MoonshotAI models

Excluded

Highlights

Advanced Mistral models

Excluded

Highlights

Advanced Z.ai models

Excluded

Hobby — Hobby

Highlights

Message credits (monthly)

700

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

5

Included

Highlights

Training content size

10 MB

Included

Highlights

Workspace seats

2 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Excluded

Highlights

Tickets as a source

Excluded

Highlights

Activity Basic analytics

Included

Highlights

Advanced analytics

Excluded

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Standard — Standard

Highlights

Message credits (monthly)

4,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

8

Included

Highlights

Training content size

20 MB

Included

Highlights

Workspace seats

3 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Pro — Pro

Highlights

Message credits (monthly)

15,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

12

Included

Highlights

Training content size

40 MB

Included

Highlights

Workspace seats

5 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Included

Highlights

Training Auto retrain agents

Included

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Respond.io

Starter

Usage

Users

5

Included

Usage

Monthly Active Contacts

Unlimited

Included

Usage

AI Credits

5,000

Included

Inbox & Contacts

Team & Custom Inboxes

Included

Inbox & Contacts

Mobile App

Included

AI & Automation

AI Prompt

Included

AI & Automation

AI Assist

Included

Reports

Basic Reports

Included

Platform & Security

Two-Factor Authentication (2FA)

Included

Integrations

Growth Widgets

Included

Growth

Usage

Users

10

Included

Usage

Monthly Active Contacts

Starts with 1,000

Included

Usage

AI Credits

Starts with 10,000

Included

Broadcasts

Broadcasts

Included

AI & Automation

Workflows automation

Included

AI & Automation

AI Agents

Included

Reports

Advanced Reports

Included

Integrations

Zapier & Make Integrations

Included

Integrations

Developer API

Included

Advanced

Usage

Users

10

Included

Usage

Monthly Active Contacts

Starts with 1,000

Included

Usage

AI Credits

Starts with 20,000

Included

Platform & Security

Mask Phone Number & Email Address

Included

Platform & Security

Multiple Workspaces

Included

Integrations

HTTP Requests in Workflows

Included

Integrations

Incoming & Outgoing Webhooks

Included

Platform & Security

Single Sign-On (SSO)

Included

Channels

Custom Channels

Included

Enterprise

Usage

Users

Unlimited

Included

Usage

Monthly Active Contacts

Custom

Included

Usage

AI Credits

Starts with 40,000

Included

Highlights

Unlimited Users

Included

Highlights

Higher limit of workspaces

Included

Highlights

Higher API rate limits

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatbase

  1. Source
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Respond.io

  1. Source
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
  2. Source
    • starter — default: USD 79 monthly · USD 79 / month with annual commitment
    • growth — default: USD 159 monthly · USD 159 / month with annual commitment
    • advanced — default: USD 279 monthly · USD 279 / month with annual commitment