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DelightChat vs Intercom

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.delightchat.io

Plan Pricing Charged by Offer type
Startup
USD 29 monthly

$29/month plus WhatsApp charges

Flat · per month Standalone · Fixed
Scale Highlighted
USD 99 monthly

$99/month plus WhatsApp charges

Flat · per month Standalone · Fixed
Growth
USD 299 monthly

$299/month plus WhatsApp charges

Flat · per month Standalone · Fixed

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

DelightChat

Startup

Plan card

Support tickets

500/month

Included

Plan card

Team members

5 included

Included

Plan card

Support channels

3 included

Included

Scale

Plan card

Support tickets

2,000/month

Included

Plan card

Team members

20 included

Included

Plan card

Support channels

10 included

Included

Growth

Plan card

Support tickets

6,000/month

Included

Plan card

Team members

50 included

Included

Plan card

Support channels

25 included

Included

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

DelightChat

  1. Source
    • Startup: USD 29 monthly
    • Scale: USD 99 monthly
    • Growth: USD 299 monthly

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly