Startup
Plan card
- Support tickets
-
500/month
Included - Team members
-
5 included
Included - Support channels
-
3 included
Included
DelightChat pricing
Hosted omnichannel support inbox for ecommerce teams handling WhatsApp, Instagram, Facebook, email, and live chat alongside ticket analytics, automation, Shopify context, and WhatsApp marketing.
- Region
- US
- Source currency
- USD
- Audiences
- Enterprise, Mid-market, and Small business
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Startup
|
USD 29 monthly
$29/month plus WhatsApp charges |
Flat · per month | Standalone · Fixed |
|
Scale
Highlighted
|
USD 99 monthly
$99/month plus WhatsApp charges |
Flat · per month | Standalone · Fixed |
|
Growth
|
USD 299 monthly
$299/month plus WhatsApp charges |
Flat · per month | Standalone · Fixed |
What each plan includes
Feature names follow DelightChat’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Scale
Plan card
- Support tickets
-
2,000/month
Included - Team members
-
20 included
Included - Support channels
-
10 included
Included
Growth
Plan card
- Support tickets
-
6,000/month
Included - Team members
-
50 included
Included - Support channels
-
25 included
Included
How pricing changed
Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|