Dixa vs Fini AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Dixa

See full pricing history

EUR · US · source: www.dixa.com

Plan	Pricing	Charged by	Offer type
Growth	EUR 89 monthly € 89 /agent/mo	Seat · per agent/month	Standalone · Fixed
Ultimate	EUR 139 monthly € 139 /agent/mo	Seat · per agent/month	Standalone · Fixed
Prime	EUR 179 monthly € 179 /agent/mo	Seat · per agent/month	Standalone · Fixed

Fini AI

See full pricing history

USD · US · source: www.usefini.com

Plan	Pricing	Charged by	Offer type
Growth — default	USD 3600 monthly · USD 3000 / month with annual commitment $3,600 /mo or $36,000 / year	Flat · per month billed annually	Standalone · Fixed
Scale — default Highlighted	USD 9000 monthly · USD 7500 / month with annual commitment $9,000 /mo or $90,000 / year	Flat · per month billed annually	Standalone · Fixed
Enterprise — default	Contact sales Contact us	Flat · Custom pricing	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights Phone, email, forms, chat and social: Included
Highlights Knowledge base: Included
Highlights Intelligent routing: Included

Ultimate

Highlights External-data routing: Included
Highlights Knowledge-centered service: Included

Prime

Highlights SSO: Included
Highlights Advanced insights: Included
Highlights Custom user roles: Included

Fini AI

Growth — default

Highlights Monthly allowance: 2,000 resolved tickets

Included
Highlights Overage per resolution: $0.89 per resolution after that

Included
Highlights Voice AI: Standard rate card on voice

Included
Highlights Platform access: Whole platform

Included
Highlights Implementation: Included

Included
Highlights Support: Shared customer success, Priority email support

Included

Scale — default

Highlights Monthly allowance: 8,000 resolved tickets

Included
Highlights Overage per resolution: $0.69 per resolution after that

Included
Highlights Voice AI: + 500 answered voice calls / mo

Included
Highlights Platform access: Everything in Growth

Included
Highlights Implementation: White-glove onboarding, Dedicated AI engineer

Included
Highlights Additional features: Nightly Knowledge Atlas scan, Slack agent + SSO, Multi-language support

Included

Enterprise — default

Highlights Monthly allowance: Unlimited resolved tickets

Included
Highlights Overage per resolution: $0.49 per resolution after that

Included
Highlights Voice AI: + 2,500 answered voice calls / mo

Included
Highlights Platform access: Everything in Scale

Included
Highlights Implementation: 90-day free pilot, Dedicated engineer pod, 15-min SLA, Uptime SLA, premium support

Included
Highlights Additional features: Custom helpdesk integration, Admin & audit logs

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Dixa

August 27, 2026 Source
- Growth: EUR 89 monthly
- Ultimate: EUR 139 monthly
- Prime: EUR 179 monthly

Fini AI

August 27, 2026 Source
- Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
- Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
- Enterprise — default: Contact sales