Conduit AI vs Freshchat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Conduit AI

See full pricing history

USD · US · source: www.conduit.ai

Plan	Pricing	Charged by	Offer type
Guest	USD 30 monthly $30 / unit / mo	Flat · / unit	Standalone · Fixed
Guest + Devices	USD 36 monthly $36 / unit / mo	Flat · / unit	Standalone · Fixed
Full Suite	USD 48 monthly $48 / unit / mo	Flat · / unit	Standalone · Fixed
Startup	USD 899 monthly $899 / mo	Flat · / mo	Standalone · Fixed

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Conduit AI

Guest

Highlights 60 credits / unit / mo: Included
Highlights Everything in Messaging: Included
Highlights In-portal AI concierge: Included
Highlights Rich-media guidebooks: Included
Highlights Damage waivers, no SKU fee: Included
Highlights Upsells with One-click Payment: Included

Guest + Devices

Highlights 80 credits / unit / mo: Included
Highlights Everything in Guest: Included
Highlights Smart home integration: Included
Highlights Portal-integrated smart devices: Included
Highlights Access Codes for Guests and Team: Included
Highlights Device management workflows: Included

Full Suite

Highlights 100 credits / unit / mo: Included
Highlights Everything in Guest + Devices: Included
Highlights Tasks and Workforce: Included
Highlights Agentic operations workflows: Included
Highlights Scheduling and dispatch: Included
Highlights Inventory Management: Included

Startup

Highlights 0–25 units: Included
Highlights The full feature set, designed to help scale your operations with no implementation fee.: Included
Highlights 2,000 credits / mo: Included

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Conduit AI

August 27, 2026 Source
- Guest: USD 30 monthly
- Guest + Devices: USD 36 monthly
- Full Suite: USD 48 monthly
- Startup: USD 899 monthly

Freshchat

August 27, 2026 Source
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment