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Talkdesk vs Tars

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.talkdesk.com

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Elite
USD 165 monthly

$165 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Industry Experience Clouds Highlighted
USD 225 monthly

$225 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed

USD · US · source: hellotars.com

Plan Pricing Charged by Offer type
Freemium
Free

$0 /month

Flat · /month Standalone · Free
Premium
USD 499 monthly

$499 /month

Flat · /month Standalone · Fixed
Enterprise
Contact sales

Custom Pricing

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Talkdesk

Digital Essentials

Key features

CXA Digital Engagement (Email, Chat, SMS, Social Messaging)

Included

Key features

Studio & Routing

Included

Key features

Connections

Included

Key features

API Access

Included

Key features

Real-time Dashboards (Live)

Included

Key features

Guardian

Included

Voice Essentials

Key features

CXA Voice Engagement

Included

Key features

Speech Recognition

Included

Key features

Voicemail Transcription

Included

Key features

Studio & Routing

Included

Key features

Business Intelligence (Explore)

Included

Key features

API Access

Included

Elite

Everything in essentials, plus

Custom Reporting with Live and Explore

Included

Everything in essentials, plus

Screen Recording

Included

Everything in essentials, plus

Performance Management

Included

Everything in essentials, plus

Workforce Management

Included

Everything in essentials, plus

Automated Notifications

Included

Industry Experience Clouds

All Elite edition capabilities, plus

Financial Services

Included

All Elite edition capabilities, plus

Insurance

Included

All Elite edition capabilities, plus

Healthcare & Life Sciences

Included

All Elite edition capabilities, plus

Retail & Consumer Goods

Included

All Elite edition capabilities, plus

Travel & Hospitality

Included

All Elite edition capabilities, plus

Utilities

Included

All Elite edition capabilities, plus

Commercial & Residential Services

Included

All Elite edition capabilities, plus

Government (custom-priced)

Included

Tars

Freemium

Highlights

Conversations per month

50

Included

Highlights

Basic LLM models

Included

Highlights

Knowledge Bases

5

Included

Highlights

Access to help guides

Included

Highlights

Community support

Included

Highlights

Data encryption

Included

Highlights

Data retention

1 month

Included

Premium

Highlights

Conversations required per month

500 1K 2K 5K 10K

Included

Highlights

Advanced LLM models

Included

Highlights

Knowledge Bases

20

Included

Highlights

Live Chat support

Included

Highlights

ISO & SOC 2 Compliance

Included

Highlights

Data retention

12 months

Included

Enterprise

Highlights

Configurable volume

Included

Highlights

White-glove onboarding

Included

Highlights

Knowledge Bases

Unlimited

Included

Highlights

Custom integrations

Included

Highlights

Dedicated account manager

Included

Highlights

Role-based access control

Included

Highlights

HIPAA, ISO, & SOC 2 Compliance

Included

Highlights

SSO

Included

Highlights

Configurable data retention

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Talkdesk

    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly
    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly

Tars

    • Freemium: Free
    • Premium: USD 499 monthly
    • Enterprise: Contact sales
    • Freemium — default: Free
    • Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment