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Heymarket vs Thena

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.heymarket.com

Plan Pricing Charged by Offer type
Pro
USD 7.5 monthly

$7.50/user/month

Seat · /user/month Standalone · Fixed

USD · US · source: www.thena.ai

Plan Pricing Charged by Offer type
Starter — Billed annually
USD 29 monthly · USD 29 / month with annual commitment

Billed annually $29 /user/month

Seat · user/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Heymarket

Pro

Highlights

Features in Plus

Included

Highlights

✦ AI Advanced

Included

Highlights

API access

Included

Highlights

Advanced administration and security

Included

Thena

Starter — Billed annually

Highlights

User seats

Up to 5

Included

Highlights

Tickets per month

Up to 1,000

Included

Highlights

Channels

Slack & email

Included

Highlights

AI Features

AI ticket detection, AI ticket summaries, AI tagging, AI assistant

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Heymarket

  1. Source
    • Pro: USD 7.5 monthly

Thena

  1. Source
    • Starter — Billed annually: USD 29 monthly · USD 29 / month with annual commitment