Thena is an AI-powered customer support platform designed for B2B teams, integrating Slack, email, live chat, MS Teams, and other channels into a unified ticketing system. It automates ticket triage, routing, and responses using AI agents, supports customizable workflows, knowledge bases, and multi-channel broadcasts, enabling faster and more efficient B2B customer support operations.
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter — Billed annually
|
USD 29 monthly · USD 29 / month with annual commitment
Billed annually $29 /user/month |
Seat · user/month | Standalone · Fixed |
Feature names follow Thena’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Up to 5
Up to 1,000
Slack & email
AI ticket detection, AI ticket summaries, AI tagging, AI assistant
Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|