Thena is an AI-powered customer support platform designed for B2B teams, integrating Slack, email, live chat, MS Teams, and other channels into a unified ticketing system. It automates ticket triage, routing, and responses using AI agents, supports customizable workflows, knowledge bases, and multi-channel broadcasts, enabling faster and more efficient B2B customer support operations.
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter — Billed annually
|
USD 29 monthly · USD 29 / month with annual commitment
Billed annually $29 /user/month |
Seat · user/month | Standalone · Fixed |
Feature names follow Thena’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Up to 5
Up to 1,000
Slack & email
AI ticket detection, AI ticket summaries, AI tagging, AI assistant
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |