Free
Plan card
- Live chat
-
Included
- Ticketing
-
Included
- Basic customer support tools
-
Included
Tidio pricing
Tidio combines live chat, ticketing, automation, and an AI customer-service agent in one support platform.
- Region
- US
- Source currency
- USD
- Audiences
- Small business, Mid-market, and Enterprise
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Free
|
Free
$0/month |
Flat · per month | Standalone · Free |
|
Starter
|
USD 24.17 / month with annual commitment
$24.17/month on annual billing |
Flat · per month | Standalone · Fixed |
|
Growth
|
USD 49.17 / month with annual commitment
Starts at $49.17/month on annual billing |
Flat · per month | Standalone · Starting at |
|
Plus
|
USD 300 monthly
Starts at $300/month plus monthly usage |
Flat · per month | Standalone · Starting at |
What each plan includes
Feature names follow Tidio’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Starter
Plan card
- 100 billable conversations
-
Included
- 50 Lyro AI conversations
-
Included
- 100 Flows visitors reached
-
Included
- Basic analytics
-
Included
Growth
Plan card
- From 250 billable conversations
-
Included
- Advanced analytics
-
Included
- User permissions
-
Included
- Automatic chat assignment
-
Included
Plus
Plan card
- Premium features
-
Included
- Priority support
-
Included
- Advanced team management
-
Included
- Custom billable conversations
-
Included
How pricing changed
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |