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MyLiveChat vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.mylivechat.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Seat · per user per month Standalone · Free
Starter
USD 15 monthly

$15/month billed monthly

Seat · per user per month Standalone · Fixed
Basic Highlighted
USD 29 monthly

$29/month billed monthly

Seat · per user per month Standalone · Fixed
Corporate
USD 59 monthly

$59/month billed monthly

Seat · per user per month Standalone · Fixed
Enterprise
USD 99 monthly

$99+/month billed monthly

Seat · per user per month Standalone · Starting at

Zammad Hosted

EUR · US · source: zammad.com

Plan Pricing Charged by Offer type
Starter v2
EUR 9 monthly · EUR 7 / month with annual commitment

€9/agent/month or €7/agent/month billed annually

Unit · per agent per month Standalone · Fixed
Professional v2 Highlighted
EUR 18 monthly · EUR 16 / month with annual commitment

€18/agent/month or €16/agent/month billed annually

Unit · per agent per month Standalone · Fixed
Plus v2
EUR 27 monthly · EUR 25 / month with annual commitment

€27/agent/month or €25/agent/month billed annually

Unit · per agent per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

MyLiveChat

Free

Plan card

1 live agent

Included

Plan card

Unlimited chats

Included

Plan card

100+ chat themes

Included

Plan card

3 years of history

Included

Starter

Plan card

1 agent

Included

Plan card

Unlimited websites and chats

Included

Plan card

Custom chat branding

Included

Plan card

3 years of history

Included

Basic

Plan card

2 to 4 seats

Included

Plan card

Unlimited agents and departments

Included

Plan card

Unlimited websites

Included

Plan card

5 years of history

Included

Corporate

Plan card

5 to 9 seats

Included

Plan card

Unlimited chats

Included

Plan card

Operations coverage

Included

Plan card

5 years of history

Included

Enterprise

Plan card

10 or more seats

Included

Plan card

Unlimited agents

Included

Plan card

Unlimited websites

Included

Plan card

15 years of history

Included

Zammad Hosted

Starter v2

Plan card

Agents

Up to 5

Included

Plan card

Email, web form, and SMS channels

Included

Plan card

Triggers, schedules, and business hours

Included

Professional v2

Plan card

Agents

Up to 35

Included

Plan card

Chat and Telegram channels

Included

Plan card

SLAs and individual roles

Included

Plus v2

Plan card

Unlimited agents

Included

Plan card

Facebook and WhatsApp channels

Included

Plan card

Core Workflows and reporting

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

MyLiveChat

  1. Source
    • Free: Free
    • Starter: USD 15 monthly
    • Basic: USD 29 monthly
    • Corporate: USD 59 monthly
    • Enterprise: USD 99 monthly

Zammad Hosted

  1. Source
    • Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
    • Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
    • Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment