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Phonely AI vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.phonely.ai

Plan Pricing Charged by Offer type
Free
Free

$0 Per month, billed monthly

Flat · Per month, billed monthly Standalone · Free
Starter
USD 50 monthly · USD 33 / month with annual commitment

$50 Per month, billed monthly

Flat · Per month, billed monthly Standalone · Fixed
Professional Highlighted
USD 150 monthly · USD 100 / month with annual commitment

$150 Per month, billed monthly

Flat · Per month, billed monthly Standalone · Fixed
Enterprise
USD 0 monthly

as low as 5¢/ min Billed monthly

Usage · min Standalone · Starting at

USD · US · source: www.thrivedesk.com

Plan Pricing Charged by Offer type
Starter
USD 49 monthly

$49/month

Flat · /month Standalone · Fixed
Plus✨
USD 99 monthly

$99/month

Flat · /month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Phonely AI

Free

Highlights

100 Free Minutes ~50 calls

100 Free Minutes ~50 calls

Limited

Highlights

100+ voices & Languages

Included

Highlights

AI Builder

Included

Highlights

Email + SMS notification

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

100

Limited

Overage Minutes

Overage Minutes

-

Excluded

AI Agent Buildout

AI Agent Buildout

Self-Serve

Included

Agent Features

Direct website import

3 pages

Limited

Agent Features

AI SMS

Unknown

Telephony

Phone Numbers

1 free

Limited

Telephony

Post Transfer Rate

Unknown

Support

Support Channel

Community

Included

Starter

Highlights

200 mins ~100 calls

200 mins ~100 calls

Limited

Highlights

Premium voices

Included

Highlights

Transcript and AI Analytics

Included

Highlights

Spam filtering

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

250

Limited

Overage Minutes

Overage Minutes

$0.25/min

Included

AI Agent Buildout

AI Agent Buildout

Self-Serve

Included

Agent Features

Direct website import

30 pages/ month

Limited

Agent Features

AI SMS

1/5 min

Limited

Telephony

Phone Numbers

3 free

Limited

Telephony

Post Transfer Rate

$0.02/min

Included

Support

Support Channel

Email only

Included

Professional

Highlights

650 mins ~300 calls

650 mins ~300 calls

Limited

Highlights

Conversational AI

Included

Highlights

SMS

Included

Highlights

Advanced API Integrations

Included

Highlights

CRM integrations

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

750

Limited

Overage Minutes

Overage Minutes

$0.30/min

Included

AI Agent Buildout

AI Agent Buildout

Priority support

Included

Agent Features

Direct website import

Unlimited

Included

Agent Features

AI SMS

1/10 min

Limited

Telephony

Phone Numbers

5 free

Limited

Telephony

Post Transfer Rate

$0.02/min

Included

Support

Support Channel

Priority email

Included

Enterprise

Highlights

Full Agent Buildout

Included

Highlights

Fine tuning & SIP trunking

Included

Highlights

Slack Channel Support

Included

Highlights

HIPAA BAA

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

Talk to sales

Unknown

Overage Minutes

Overage Minutes

$0.25/min

Included

AI Agent Buildout

AI Agent Buildout

Full Agent Buildout

Included

Agent Features

Direct website import

Unlimited

Included

Agent Features

AI SMS

Custom

Included

Telephony

Phone Numbers

Custom

Included

Telephony

Post Transfer Rate

Custom

Included

Support

Support Channel

Slack + Teams + Phone

Included

ThriveDesk

Starter

Highlights

4 support agent included

Included

Highlights

2 Shared inboxes with email, live chat

Included

Highlights

Ticketing system

Included

Highlights

1 Knowledge Base

Included

Highlights

Live Chat Assistants

Included

Highlights

Internal notes with @mentions

Included

Highlights

Tagging

Included

Highlights

Basic Automation Rules

Included

Highlights

10 Instant Replies

Included

Highlights

AI Assist Beta

Included

Highlights

Basic Integrations

Included

Plus✨

Highlights

10 support agent included

Included

Highlights

5 Shared inboxes with email, live chat

Included

Highlights

2 Knowledge base

Included

Highlights

Realtime visitor tracking

Included

Highlights

Advanced Automation Rules

Included

Highlights

Unlimited Instant Replies

Included

Highlights

Satisfaction Ratings(CSAT)

Included

Highlights

API & Webhook

Included

Highlights

Advanced Integrations

Included

Highlights

WP Portal

Included

Highlights

Concierge migration service

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Phonely AI

  1. Source
    • Free: Free
    • Starter: USD 50 monthly · USD 33 / month with annual commitment
    • Professional: USD 150 monthly · USD 100 / month with annual commitment
    • Enterprise: USD 0 monthly
  2. Source
    • Free: Free
    • Starter: USD 50 monthly
    • Pro: USD 150 monthly

ThriveDesk

  1. Source
    • Starter: USD 49 monthly
    • Plus✨: USD 99 monthly