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Phonely AI pricing

Customer support, help desk, or live chat software for business teams.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Free
Free

$0 Per month, billed monthly; $0 Per month, billed annually

 Flat · Per month Standalone · Free
Starter
USD 50 monthly · USD 33 / month with annual commitment

$50 Per month, billed monthly; $33 33% off Per month, billed annually

 Flat · Per month Standalone · Fixed
Professional Highlighted
USD 150 monthly · USD 100 / month with annual commitment

$150 Per month, billed monthly; $100 33% off Per month, billed annually

 Flat · Per month Standalone · Fixed
Enterprise
USD 0 per min

as low as 5¢/ min Billed monthly; as low as 5¢/ min Billed monthly, billed annually

 Usage · / min Standalone · Usage based

What each plan includes

Feature names follow Phonely AI’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free

Highlights

100 Free Minutes ~50 calls

100 Free Minutes ~50 calls

Limited
100+ voices & Languages
Included
AI Builder
Included
Email + SMS notification
Included

Features

Minutes Included (Monthly)

100

Limited
Overage Minutes

-

Excluded
AI Agent Buildout

Self-Serve

Included
Concurrent Calls

Unlimited

Included

Agent Features

Direct website import

3 pages

Limited

Telephony

Phone Numbers

1 free

Limited

Support

Support Channel

Community

Limited

Starter

Highlights

200 mins ~100 calls

200 mins ~100 calls

Limited
Premium voices
Included
Transcript and AI Analytics
Included
Spam filtering
Included

Features

Minutes Included (Monthly)

250

Limited
Overage Minutes

$0.25/min — Monthly billing $0.25/min; annual billing $0.35/min

Limited
AI Agent Buildout

Self-Serve

Included
Concurrent Calls

Unlimited

Included

Agent Features

Direct website import

30 pages/ month

Limited
AI SMS

1/5 min

Limited

Telephony

Phone Numbers

3 free

Limited
Post Transfer Rate

$0.02/min

Limited

Support

Support Channel

Email only

Limited

Professional

Highlights

650 mins ~300 calls

650 mins ~300 calls

Limited
Conversational AI
Included
SMS
Included
Advanced API Integrations
Included
CRM integrations
Included

Features

Minutes Included (Monthly)

750

Limited
Overage Minutes

$0.30/min

Limited
AI Agent Buildout

Priority support

Included
Concurrent Calls

Unlimited

Included

Agent Features

Direct website import

Unlimited

Included
AI SMS

1/10 min

Limited

Telephony

Phone Numbers

5 free

Limited
Post Transfer Rate

$0.02/min

Limited

Support

Support Channel

Priority email

Limited

Enterprise

Features

Minutes Included (Monthly)

Talk to sales

Unknown
Overage Minutes

$0.25/min

Limited
Concurrent Calls

Unlimited

Included

Highlights

Full Agent Buildout

Full Agent Buildout

Included
Fine tuning & SIP trunking
Included
Slack Channel Support
Included
HIPAA BAA
Included

Agent Features

Direct website import

Unlimited

Included
AI SMS

Custom

Included

Telephony

Phone Numbers

Custom

Included
Post Transfer Rate

Custom

Included

Support

Support Channel

Slack + Teams + Phone

Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Free: Free
  • Starter: USD 50 monthly · USD 33 / month with annual commitment
  • Professional: USD 150 monthly · USD 100 / month with annual commitment
  • Enterprise: USD 0 per min
  • $0 Per month, billed monthly; $0 Per month, billed annually
  • $50 Per month, billed monthly; $33 33% off Per month, billed annually
  • $150 Per month, billed monthly; $100 33% off Per month, billed annually
  • as low as 5¢/ min Billed monthly; as low as 5¢/ min Billed monthly, billed annually
Official pricing page
  • Free: Free
  • Starter: USD 50 monthly · USD 33 / month with annual commitment
  • Professional: USD 150 monthly · USD 100 / month with annual commitment
  • Enterprise: USD 0 monthly
  • $0 Per month, billed monthly
  • $50 Per month, billed monthly
  • $150 Per month, billed monthly
  • as low as 5¢/ min Billed monthly
Official pricing page
  • Free: Free
  • Starter: USD 50 monthly
  • Pro: USD 150 monthly
  • $0P
  • $50 per month, billed monthly
  • $150 per month, billed monthly
Official pricing page

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