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Phonely AI pricing

Customer support, help desk, or live chat software for business teams.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Free
Free

$0 Per month, billed monthly

 Flat · Per month, billed monthly Standalone · Free
Starter
USD 50 monthly · USD 33 / month with annual commitment

$50 Per month, billed monthly

 Flat · Per month, billed monthly Standalone · Fixed
Professional Highlighted
USD 150 monthly · USD 100 / month with annual commitment

$150 Per month, billed monthly

 Flat · Per month, billed monthly Standalone · Fixed
Enterprise
USD 0 monthly

as low as 5¢/ min Billed monthly

 Usage · min Standalone · Starting at

What each plan includes

Feature names follow Phonely AI’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free

Highlights

100 Free Minutes ~50 calls

100 Free Minutes ~50 calls

Limited
100+ voices & Languages
Included
AI Builder
Included
Email + SMS notification
Included

Minutes Included (Monthly)

Minutes Included (Monthly)

100

Limited

Overage Minutes

Overage Minutes

-

Excluded

AI Agent Buildout

AI Agent Buildout

Self-Serve

Included

Agent Features

Direct website import

3 pages

Limited
AI SMS
Unknown

Telephony

Phone Numbers

1 free

Limited
Post Transfer Rate
Unknown

Support

Support Channel

Community

Included

Starter

Highlights

200 mins ~100 calls

200 mins ~100 calls

Limited
Premium voices
Included
Transcript and AI Analytics
Included
Spam filtering
Included

Minutes Included (Monthly)

Minutes Included (Monthly)

250

Limited

Overage Minutes

Overage Minutes

$0.25/min

Included

AI Agent Buildout

AI Agent Buildout

Self-Serve

Included

Agent Features

Direct website import

30 pages/ month

Limited
AI SMS

1/5 min

Limited

Telephony

Phone Numbers

3 free

Limited
Post Transfer Rate

$0.02/min

Included

Support

Support Channel

Email only

Included

Professional

Highlights

650 mins ~300 calls

650 mins ~300 calls

Limited
Conversational AI
Included
SMS
Included
Advanced API Integrations
Included
CRM integrations
Included

Minutes Included (Monthly)

Minutes Included (Monthly)

750

Limited

Overage Minutes

Overage Minutes

$0.30/min

Included

AI Agent Buildout

AI Agent Buildout

Priority support

Included

Agent Features

Direct website import

Unlimited

Included
AI SMS

1/10 min

Limited

Telephony

Phone Numbers

5 free

Limited
Post Transfer Rate

$0.02/min

Included

Support

Support Channel

Priority email

Included

Enterprise

Highlights

Full Agent Buildout
Included
Fine tuning & SIP trunking
Included
Slack Channel Support
Included
HIPAA BAA
Included

Minutes Included (Monthly)

Minutes Included (Monthly)

Talk to sales

Unknown

Overage Minutes

Overage Minutes

$0.25/min

Included

AI Agent Buildout

AI Agent Buildout

Full Agent Buildout

Included

Agent Features

Direct website import

Unlimited

Included
AI SMS

Custom

Included

Telephony

Phone Numbers

Custom

Included
Post Transfer Rate

Custom

Included

Support

Support Channel

Slack + Teams + Phone

Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Free: Free
  • Starter: USD 50 monthly · USD 33 / month with annual commitment
  • Professional: USD 150 monthly · USD 100 / month with annual commitment
  • Enterprise: USD 0 monthly
  • $0 Per month, billed monthly
  • $50 Per month, billed monthly
  • $150 Per month, billed monthly
  • as low as 5¢/ min Billed monthly
 Pricing page
  • Free: Free
  • Starter: USD 50 monthly
  • Pro: USD 150 monthly
  • $0P
  • $50 per month, billed monthly
  • $150 per month, billed monthly
 Pricing page

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