BoldDesk
Growing Teams (Upto 100 agents) — default
-
Highlights
Number of Agents
-
5
Included -
Highlights
AI Credits
-
500 credits /month
Included
BoldDesk vs Phonely AI
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
BoldDesk
USD · US · source: www.bolddesk.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growing Teams (Upto 100 agents) — default
|
USD 124 monthly · USD 99 / month with annual commitment
$99 / month $1,188 billed yearly ≈ $20 / agent |
Seat · per agent | Standalone · Fixed |
Phonely AI
USD · US · source: www.phonely.ai
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Free
|
Free
$0 Per month, billed monthly |
Flat · Per month, billed monthly | Standalone · Free |
|
Starter
|
USD 50 monthly · USD 33 / month with annual commitment
$50 Per month, billed monthly |
Flat · Per month, billed monthly | Standalone · Fixed |
|
Professional
Highlighted
|
USD 150 monthly · USD 100 / month with annual commitment
$150 Per month, billed monthly |
Flat · Per month, billed monthly | Standalone · Fixed |
|
Enterprise
|
USD 0 monthly
as low as 5¢/ min Billed monthly |
Usage · min | Standalone · Starting at |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Phonely AI
Free
-
Highlights
100 Free Minutes ~50 calls
-
100 Free Minutes ~50 calls
Limited -
Highlights
100+ voices & Languages
-
Included
-
Highlights
AI Builder
-
Included
-
Highlights
Email + SMS notification
-
Included
-
Minutes Included (Monthly)
Minutes Included (Monthly)
-
100
Limited -
Overage Minutes
Overage Minutes
-
-
Excluded -
AI Agent Buildout
AI Agent Buildout
-
Self-Serve
Included -
Agent Features
Direct website import
-
3 pages
Limited -
Agent Features
AI SMS
-
Unknown
-
Telephony
Phone Numbers
-
1 free
Limited -
Telephony
Post Transfer Rate
-
Unknown
-
Support
Support Channel
-
Community
Included
Starter
-
Highlights
200 mins ~100 calls
-
200 mins ~100 calls
Limited -
Highlights
Premium voices
-
Included
-
Highlights
Transcript and AI Analytics
-
Included
-
Highlights
Spam filtering
-
Included
-
Minutes Included (Monthly)
Minutes Included (Monthly)
-
250
Limited -
Overage Minutes
Overage Minutes
-
$0.25/min
Included -
AI Agent Buildout
AI Agent Buildout
-
Self-Serve
Included -
Agent Features
Direct website import
-
30 pages/ month
Limited -
Agent Features
AI SMS
-
1/5 min
Limited -
Telephony
Phone Numbers
-
3 free
Limited -
Telephony
Post Transfer Rate
-
$0.02/min
Included -
Support
Support Channel
-
Email only
Included
Professional
-
Highlights
650 mins ~300 calls
-
650 mins ~300 calls
Limited -
Highlights
Conversational AI
-
Included
-
Highlights
SMS
-
Included
-
Highlights
Advanced API Integrations
-
Included
-
Highlights
CRM integrations
-
Included
-
Minutes Included (Monthly)
Minutes Included (Monthly)
-
750
Limited -
Overage Minutes
Overage Minutes
-
$0.30/min
Included -
AI Agent Buildout
AI Agent Buildout
-
Priority support
Included -
Agent Features
Direct website import
-
Unlimited
Included -
Agent Features
AI SMS
-
1/10 min
Limited -
Telephony
Phone Numbers
-
5 free
Limited -
Telephony
Post Transfer Rate
-
$0.02/min
Included -
Support
Support Channel
-
Priority email
Included
Enterprise
-
Highlights
Full Agent Buildout
-
Included
-
Highlights
Fine tuning & SIP trunking
-
Included
-
Highlights
Slack Channel Support
-
Included
-
Highlights
HIPAA BAA
-
Included
-
Minutes Included (Monthly)
Minutes Included (Monthly)
-
Talk to sales
Unknown -
Overage Minutes
Overage Minutes
-
$0.25/min
Included -
AI Agent Buildout
AI Agent Buildout
-
Full Agent Buildout
Included -
Agent Features
Direct website import
-
Unlimited
Included -
Agent Features
AI SMS
-
Custom
Included -
Telephony
Phone Numbers
-
Custom
Included -
Telephony
Post Transfer Rate
-
Custom
Included -
Support
Support Channel
-
Slack + Teams + Phone
Included
How their prices changed
Each dated row shows the public prices observed when that vendor’s pricing page changed.
BoldDesk
-
- Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment
Phonely AI
-
- Free: Free
- Starter: USD 50 monthly · USD 33 / month with annual commitment
- Professional: USD 150 monthly · USD 100 / month with annual commitment
- Enterprise: USD 0 monthly
-
- Free: Free
- Starter: USD 50 monthly
- Pro: USD 150 monthly