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Chatbase vs Phonely AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free — Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby — Hobby
USD 40 monthly · USD 40 / month with annual commitment

$ 40 per month

Flat · per month Standalone · Fixed
Standard — Standard Highlighted
USD 150 monthly · USD 150 / month with annual commitment

$ 150 per month

Flat · per month Standalone · Fixed
Pro — Pro
USD 500 monthly · USD 500 / month with annual commitment

$ 500 per month

Flat · per month Standalone · Fixed

USD · US · source: www.phonely.ai

Plan Pricing Charged by Offer type
Free
Free

$0 Per month, billed monthly

Flat · Per month, billed monthly Standalone · Free
Starter
USD 50 monthly · USD 33 / month with annual commitment

$50 Per month, billed monthly

Flat · Per month, billed monthly Standalone · Fixed
Professional Highlighted
USD 150 monthly · USD 100 / month with annual commitment

$150 Per month, billed monthly

Flat · Per month, billed monthly Standalone · Fixed
Enterprise
USD 0 monthly

as low as 5¢/ min Billed monthly

Usage · min Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free — Free

Highlights

Message credits (monthly)

50

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

0

Included

Highlights

Training content size

1 MB

Included

Highlights

Workspace seats

1 member

Included

Highlights

Personalization

Excluded

Highlights

Attachments

Excluded

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Excluded

Highlights

Tickets as a source

Excluded

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Excluded

Highlights

Integrations & API API access

Excluded

Highlights

Advanced OpenAI models

Excluded

Highlights

Advanced Anthropic models

Excluded

Highlights

Advanced Gemini models

Excluded

Highlights

Advanced DeepSeek models

Excluded

Highlights

Advanced Meta models

Excluded

Highlights

Advanced MoonshotAI models

Excluded

Highlights

Advanced Mistral models

Excluded

Highlights

Advanced Z.ai models

Excluded

Hobby — Hobby

Highlights

Message credits (monthly)

700

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

5

Included

Highlights

Training content size

10 MB

Included

Highlights

Workspace seats

2 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Excluded

Highlights

Tickets as a source

Excluded

Highlights

Activity Basic analytics

Included

Highlights

Advanced analytics

Excluded

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Standard — Standard

Highlights

Message credits (monthly)

4,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

8

Included

Highlights

Training content size

20 MB

Included

Highlights

Workspace seats

3 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Pro — Pro

Highlights

Message credits (monthly)

15,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

12

Included

Highlights

Training content size

40 MB

Included

Highlights

Workspace seats

5 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Included

Highlights

Training Auto retrain agents

Included

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Phonely AI

Free

Highlights

100 Free Minutes ~50 calls

100 Free Minutes ~50 calls

Limited

Highlights

100+ voices & Languages

Included

Highlights

AI Builder

Included

Highlights

Email + SMS notification

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

100

Limited

Overage Minutes

Overage Minutes

-

Excluded

AI Agent Buildout

AI Agent Buildout

Self-Serve

Included

Agent Features

Direct website import

3 pages

Limited

Agent Features

AI SMS

Unknown

Telephony

Phone Numbers

1 free

Limited

Telephony

Post Transfer Rate

Unknown

Support

Support Channel

Community

Included

Starter

Highlights

200 mins ~100 calls

200 mins ~100 calls

Limited

Highlights

Premium voices

Included

Highlights

Transcript and AI Analytics

Included

Highlights

Spam filtering

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

250

Limited

Overage Minutes

Overage Minutes

$0.25/min

Included

AI Agent Buildout

AI Agent Buildout

Self-Serve

Included

Agent Features

Direct website import

30 pages/ month

Limited

Agent Features

AI SMS

1/5 min

Limited

Telephony

Phone Numbers

3 free

Limited

Telephony

Post Transfer Rate

$0.02/min

Included

Support

Support Channel

Email only

Included

Professional

Highlights

650 mins ~300 calls

650 mins ~300 calls

Limited

Highlights

Conversational AI

Included

Highlights

SMS

Included

Highlights

Advanced API Integrations

Included

Highlights

CRM integrations

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

750

Limited

Overage Minutes

Overage Minutes

$0.30/min

Included

AI Agent Buildout

AI Agent Buildout

Priority support

Included

Agent Features

Direct website import

Unlimited

Included

Agent Features

AI SMS

1/10 min

Limited

Telephony

Phone Numbers

5 free

Limited

Telephony

Post Transfer Rate

$0.02/min

Included

Support

Support Channel

Priority email

Included

Enterprise

Highlights

Full Agent Buildout

Included

Highlights

Fine tuning & SIP trunking

Included

Highlights

Slack Channel Support

Included

Highlights

HIPAA BAA

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

Talk to sales

Unknown

Overage Minutes

Overage Minutes

$0.25/min

Included

AI Agent Buildout

AI Agent Buildout

Full Agent Buildout

Included

Agent Features

Direct website import

Unlimited

Included

Agent Features

AI SMS

Custom

Included

Telephony

Phone Numbers

Custom

Included

Telephony

Post Transfer Rate

Custom

Included

Support

Support Channel

Slack + Teams + Phone

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatbase

  1. Source
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Phonely AI

  1. Source
    • Free: Free
    • Starter: USD 50 monthly · USD 33 / month with annual commitment
    • Professional: USD 150 monthly · USD 100 / month with annual commitment
    • Enterprise: USD 0 monthly
  2. Source
    • Free: Free
    • Starter: USD 50 monthly
    • Pro: USD 150 monthly