pricing_optimizer.sql

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Customer Support & Live Chat

ThriveDesk pricing

Customer support, help desk, or live chat software for business teams.

Region: US
Source currency: USD
Audiences: Individual, Small business, Mid-market, and Enterprise

Plans and public prices

Canonical pricing source

Plan	Pricing	Charged by	Offer type
Starter	USD 49 monthly $49/month	Flat · /month	Standalone · Fixed
Plus✨	USD 99 monthly $99/month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow ThriveDesk’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Starter

Highlights

4 support agent included: Included
2 Shared inboxes with email, live chat: Included
Ticketing system: Included
1 Knowledge Base: Included
Live Chat Assistants: Included
Internal notes with @mentions: Included
Tagging: Included
Basic Automation Rules: Included
10 Instant Replies: Included
AI Assist Beta: Included
Basic Integrations: Included

Plus✨

Highlights

10 support agent included: Included
5 Shared inboxes with email, live chat: Included
2 Knowledge base: Included
Realtime visitor tracking: Included
Advanced Automation Rules: Included
Unlimited Instant Replies: Included
Satisfaction Ratings(CSAT): Included
API & Webhook: Included
Advanced Integrations: Included
WP Portal: Included
Concierge migration service: Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed	Plans and prices	Source wording	Source
August 27, 2026 06:11	Starter: USD 49 monthly Plus✨: USD 99 monthly	$49/month $99/month	Pricing page

Compare with alternatives