Chatwoot Cloud vs Screendesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatwoot Cloud

See full pricing history

USD · US · source: www.chatwoot.com

Plan	Pricing	Charged by	Offer type
Hacker	Free $0 per agent per month	Flat · per month	Standalone · Free
Startups	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Business Highlighted	USD 39 / month with annual commitment $39/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 99 / month with annual commitment $99/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

Screendesk

See full pricing history

USD · US · source: screendesk.io

Plan	Pricing	Charged by	Offer type
Free	Free €0	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatwoot Cloud

Hacker

Plan card Agents: Up to 2

Included
Plan card Conversations: 500/month

Included
Plan card Data retention: 30 days

Included

Startups

Plan card Unlimited conversations: Included
Plan card Captain AI credits: 300

Included
Plan card Data retention: 1 year

Included

Business

Plan card Voice channel: Included
Plan card Teams and automation rules: Included
Plan card Data retention: 2 years

Included

Enterprise

Plan card SSO and SAML: Included
Plan card Audit logs: Included
Plan card Data retention: 3 years

Included

Screendesk

Free

Highlights Unlimited agents: Included
Highlights 10 recordings & bug reports per month: Included
Highlights 10 min recording duration: Included
Highlights 30 days retention: Included
Highlights Video Library: Included
Highlights Helpdesk integrations: Included
Highlights Standard support: Included
Highlights Everything in Free: Included
Highlights Unlimited recordings & bug reports: Included
Highlights Unlimited retention: Included
Highlights Remove Screendesk branding: Included
Highlights Private Folders: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatwoot Cloud

August 27, 2026 Source
- Hacker: Free
- Startups: USD 19 / month with annual commitment
- Business: USD 39 / month with annual commitment
- Enterprise: USD 99 / month with annual commitment

Screendesk

August 27, 2026 Source
- Free: Free