Hacker
Plan card
- Agents
-
Up to 2
Included - Conversations
-
500/month
Included - Data retention
-
30 days
Included
Chatwoot Cloud pricing
Hosted customer-support platform with live chat, email and social channels, shared conversations, help center, teams, automation rules, voice, AI assistance, and security controls.
- Region
- US
- Source currency
- USD
- Audiences
- Individual, Small business, Mid-market, and Enterprise
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Hacker
|
Free
$0 per agent per month |
Flat · per month | Standalone · Free |
|
Startups
|
USD 19 / month with annual commitment
$19/agent/month billed annually |
Unit · per agent per month, billed annually | Standalone · Fixed |
|
Business
Highlighted
|
USD 39 / month with annual commitment
$39/agent/month billed annually |
Unit · per agent per month, billed annually | Standalone · Fixed |
|
Enterprise
|
USD 99 / month with annual commitment
$99/agent/month billed annually |
Unit · per agent per month, billed annually | Standalone · Fixed |
What each plan includes
Feature names follow Chatwoot Cloud’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Startups
Plan card
- Unlimited conversations
-
Included
- Captain AI credits
-
300
Included - Data retention
-
1 year
Included
Business
Plan card
- Voice channel
-
Included
- Teams and automation rules
-
Included
- Data retention
-
2 years
Included
Enterprise
Plan card
- SSO and SAML
-
Included
- Audit logs
-
Included
- Data retention
-
3 years
Included
How pricing changed
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |