Helply vs Kommunicate

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
The helpdesk	Free $0 free forever	Flat · for your whole team	Standalone · Free
The AI agents	USD 0 per outcome · USD 99 monthly minimum $0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.	Usage · per outcome	Standalone · Usage based

Kommunicate

See full pricing history

USD · US · source: www.kommunicate.io

Plan	Pricing	Charged by	Offer type
Starter	USD 40 monthly · USD 34 / month with annual commitment $40 /month Billed monthly. $34 /month Billed yearly. 250 conversations/month (~10K messages). Additional conversations: $15/1,000	Flat	Standalone · Fixed
Professional Highlighted	USD 200 monthly · USD 167 / month with annual commitment $200 /month Billed monthly. $167 /month Billed yearly. 2,000 conversations/month (~80K messages). Additional conversations: $10/1,000	Flat	Standalone · Fixed
Enterprise	Contact sales Contact Sales. Discounted conversation/message pricing	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone Shared inbox, ticketing, and live chat: Included
Included for everyone Public and private help centers: Included
Included for everyone Automations, SLAs, and workflows: Included
Included for everyone All integrations, API, and webhooks: Included
Included for everyone SSO, roles, 2FA, and audit logs: Included

The AI agents

Kommunicate

Starter

Key Features AI agent included: 1

Included
Key Features Team members: 1

Included
Key Features Conversations included: 250

Included
Key Features Voice AI: $0.06/min

Included
Key Features Chat history: 1 year

Included
Key Features Integrations: Core

Included
Key Features Priority support: Excluded
Key Features Governance & Controls: Basic

Included
Key Features Branding removal: Excluded
Key Features Custom features: Excluded

Professional

Key Features AI agent included: 2

Included
Key Features Team members: 3

Included
Key Features Conversations included: 2,000

Included
Key Features Voice AI: $0.06/min

Included
Key Features Chat history: 2 years

Included
Key Features Integrations: CRM + Analytics

Included
Key Features Priority support: Yes

Included
Key Features Governance & Controls: Standard

Included
Key Features Branding removal: Excluded
Key Features Custom features: Excluded

Enterprise

Key Features AI agent included: Custom

Included
Key Features Team members: Custom

Included
Key Features Conversations included: Custom

Included
Key Features Voice AI: Custom

Included
Key Features Chat history: Custom

Included
Key Features Integrations: Full ecosystem

Included
Key Features Priority support: SLA

Included
Key Features Governance & Controls: Advanced

Included
Key Features Branding removal: Custom

Included
Key Features Custom features: Custom

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

September 21, 2026
Official pricing page
- The helpdesk: Free
- The AI agents: USD 0 per outcome · USD 99 monthly minimum
August 27, 2026
Official pricing page
- Per-ticket pricing — Standard: USD 1 / month with annual commitment

Kommunicate

September 21, 2026
Official pricing page
- Starter: USD 40 monthly · USD 34 / month with annual commitment
- Professional: USD 200 monthly · USD 167 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 40 monthly · USD 34 / month with annual commitment
- Professional: USD 200 monthly · USD 167 / month with annual commitment
- Enterprise: Contact sales