Skip to content

Denser Chat vs Plain

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: denser.ai

Plan Pricing Charged by Offer type
Free
Free

$ 0. $0 $0

Flat Standalone · Free
Starter
USD 39 monthly · USD 32 / month with annual commitment

$ 39 /mo. $39 per month $384 per year, which is $32 per month

Flat · /mo Standalone · Fixed
Standard Highlighted
USD 119 monthly · USD 96 / month with annual commitment

$ 119 /mo. $119 per month $1,152 per year, which is $96 per month

Flat · /mo Standalone · Fixed
Business
USD 399 monthly · USD 320 / month with annual commitment

$ 399 /mo. $399 per month $3,840 per year, which is $320 per month

Flat · /mo Standalone · Fixed
Enterprise
USD 899 monthly · USD 720 / month with annual commitment

$ 899 /mo. $899 per month $8,640 per year, which is $720 per month

Flat · /mo Standalone · Fixed

USD · US · source: www.plain.com

Plan Pricing Charged by Offer type
Foundation
USD 35 / month with annual commitment

$35 /month 1 seat + $35/additional seats. $35/month, billed yearly

Seat · 1 seat + $35/additional seats Standalone · Fixed
Horizon
USD 299 / month with annual commitment

$299 /month 3 seats + $99/additional seats. $299/month, billed yearly

Seat · 3 seats + $99/additional seats Standalone · Fixed
Frontier
Contact sales

Custom Flexible pricing suited for you

Other Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Denser Chat

Free

Highlights

DenserBots

1

Included

Highlights

Team members

1

Included

Highlights

Queries / month

20

Included

Highlights

Pages or storage / bot

100 pages or 50 MB / bot

Included

Starter

Highlights

DenserBots

2

Included

Highlights

Team members

1

Included

Highlights

Queries / month

1,500

Included

Highlights

Pages or storage / bot

100 pages or 50 MB / bot

Included

Highlights

Query log retention

30-day

Included

Standard

Highlights

DenserBots

4

Included

Highlights

Team members

5

Included

Highlights

Queries / month

7,500

Included

Highlights

Pages or storage / bot

2,000 pages or 1 GB / bot

Included

Highlights

Query log retention

90-day

Included

Highlights

Answer quality insights

Included

Highlights

Helpdesk ticket queue

Included

Highlights

Talk to a person escalation

Included

Highlights

Zendesk, Intercom, Freshdesk & HubSpot tickets

Included

Business

Highlights

DenserBots

8

Included

Highlights

Team members

10

Included

Highlights

Queries / month

15,000

Included

Highlights

Pages or storage / bot

10,000 pages or 5 GB / bot

Included

Highlights

Query log retention

360-day

Included

Highlights

Answer quality insights

Included

Highlights

Helpdesk ticket queue

Included

Highlights

Talk to a person escalation

Included

Highlights

Zendesk, Intercom, Freshdesk & HubSpot tickets

Included

Highlights

Dedicated accuracy support

Included

Enterprise

Highlights

DenserBots

8

Included

Highlights

Team members

50

Included

Highlights

Queries / month

50,000

Included

Highlights

Pages or storage / bot

50,000 pages or 25 GB / bot

Included

Highlights

Query log retention

360-day

Included

Highlights

Answer quality insights

Included

Highlights

Helpdesk ticket queue

Included

Highlights

Talk to a person escalation

Included

Highlights

Zendesk, Intercom, Freshdesk & HubSpot tickets

Included

Highlights

Priority support

Included

Highlights

Service Level Agreements (SLAs)

Included

Highlights

Feature request support

Included

Highlights

Private LLM deployment

Limited

Plain

Foundation

AI features

Credits included

2,000/mo

Included

Users

User seats

Up to 5

Included

Channels

Slack

25 channels

Limited

Channels

Email

2 addresses

Limited

Channels

In-app channels

Included

Channels

Microsoft Teams

Excluded

Channels

Discord

Excluded

AI features

Ari AI agent

included

Included

AI features

Sidekick AI assistant

Included

Extensibility

Linear, Jira integrations

Included

Help Center

Help Center, Knowledge Base

1

Limited

Help Center

Ask AI

1

Limited

Help Center

Customer inbox

1

Limited

Data-driven support

Customer cards

Included

Data-driven support

Customer card realtime

12h cache

Limited

Extensibility

AI workflows

Up to 5

Limited

Onboarding

Onboarding process

Self-serve

Included

Onboarding

Plain support

Email + chat

Included

Extensibility

SLAs and Business hours

Excluded

Extensibility

Escalation paths

Excluded

Extensibility

CRM integrations

Excluded

AI features

Reporting themes

Excluded

AI features

AI suggested responses

Excluded

Data-driven support

Reporting

7 days

Limited

AI features

Lookup with Cursor

Excluded

Services and compliance

SSO and SCIM

Excluded

Onboarding

Dedicated CSM

Excluded

Horizon

AI features

Credits included

15,000/mo

Included

Users

User seats

Up to 10

Included

Channels

Slack

Unlimited

Included

Channels

Email

10 addresses

Limited

Channels

Microsoft Teams

Included

Channels

Discord

Excluded

Highlights

Everything in Foundation

Included

Extensibility

SLAs and Business hours

Included

Extensibility

Escalation paths

Included

Extensibility

CRM integrations

Included

AI features

Reporting themes

Included

AI features

AI suggested responses

Included

Onboarding

Priority support via Slack

Included

Help Center

Help Center, Knowledge Base

Unlimited

Included

Help Center

Ask AI

Unlimited

Included

Help Center

Customer inbox

Unlimited

Included

Extensibility

Workflows

Unlimited

Included

Data-driven support

Customer card realtime

15s

Included

Data-driven support

Reporting

All time

Included

Onboarding

Onboarding process

Self-serve

Included

Onboarding

Plain support

Slack, email + chat

Included

AI features

Lookup with Cursor

Excluded

Services and compliance

SSO and SCIM

Excluded

Onboarding

Dedicated CSM

Excluded

Onboarding

White glove onboarding

Excluded

Frontier

AI features

Credits included

Custom

Included

Users

User seats

Custom

Included

Channels

Slack

Unlimited

Included

Channels

Email

25 addresses

Limited

Channels

Discord channels

Included

Highlights

Everything in Horizon

Included

AI features

Lookup with Cursor

Included

Extensibility

Custom workspaces

Included

Services and compliance

Custom contracting

Included

Services and compliance

Advanced security

Included

Services and compliance

SSO and SCIM

Included

AI features

Custom AI + bring your own agent

Included

Onboarding

Dedicated CSM + white glove onboarding

Included

Onboarding

Onboarding process

White glove

Included

Onboarding

Plain support

Dedicated CSM

Included

Help Center

Help Center, Knowledge Base

Unlimited

Included

Help Center

Ask AI

Unlimited

Included

Help Center

Customer inbox

Unlimited

Included

Extensibility

Workflows

Unlimited

Included

Data-driven support

Customer card realtime

15s

Included

Data-driven support

Reporting

All time

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Denser Chat

    • Free: Free
    • Starter: USD 39 monthly · USD 32 / month with annual commitment
    • Standard: USD 119 monthly · USD 96 / month with annual commitment
    • Business: USD 399 monthly · USD 320 / month with annual commitment
    • Enterprise: USD 899 monthly · USD 720 / month with annual commitment
    • Free: Free

Plain

    • Foundation: USD 35 / month with annual commitment
    • Horizon: USD 299 / month with annual commitment
    • Frontier: Contact sales
    • Foundation — default: USD 35 monthly · USD 35 / month with annual commitment