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Dixa vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

EUR · US · source: www.dixa.com

Plan Pricing Charged by Offer type
Growth
EUR 89 monthly

€ 89 /agent/mo

Seat · per agent/month Standalone · Fixed
Ultimate
EUR 139 monthly

€ 139 /agent/mo

Seat · per agent/month Standalone · Fixed
Prime
EUR 179 monthly

€ 179 /agent/mo

Seat · per agent/month Standalone · Fixed

USD · US · source: www.thrivedesk.com

Plan Pricing Charged by Offer type
Basic
USD 29 monthly · USD 19 / month with annual commitment

$29 /month ; $19 /month Save $120/year

Flat · /month Standalone · Fixed
Standard
USD 69 monthly · USD 49 / month with annual commitment

$69 /month ; $49 /month Save $240/year

Flat · /month Standalone · Fixed
Unlimited — Recommended Highlighted
USD 129 monthly · USD 99 / month with annual commitment

$129 /month ; $99 /month Save $360/year

Flat · /month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights

Phone, email, forms, chat and social

Included

Highlights

Knowledge base

Included

Highlights

Intelligent routing

Included

Ultimate

Highlights

External-data routing

Included

Highlights

Knowledge-centered service

Included

Prime

Highlights

SSO

Included

Highlights

Advanced insights

Included

Highlights

Custom user roles

Included

ThriveDesk

Basic

Highlights

Teammates

2 included

Included

Highlights

Inboxes

1 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Live chat

Included

Highlights

Public help center

Excluded

Highlights

Workflow automation

Excluded

Highlights

Private help center

Excluded

Standard

Highlights

Teammates

5 included

Included

Highlights

Inboxes

2 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Public help center

Included

Highlights

Live chat

Included

Highlights

Workflow automation

Included

Highlights

Private help center

Excluded

Unlimited — Recommended

Highlights

Teammates

Unlimited

Included

Highlights

Inboxes

5 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Public help center

Included

Highlights

Private help center

Included

Highlights

Live chat

Included

Highlights

Workflow automation

Included

Highlights

WP Portal

Included

Highlights

Visitor tracking

Included

Highlights

Multiple help centers

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Dixa

    • Growth: EUR 89 monthly
    • Ultimate: EUR 139 monthly
    • Prime: EUR 179 monthly

ThriveDesk

    • Basic: USD 29 monthly · USD 19 / month with annual commitment
    • Standard: USD 69 monthly · USD 49 / month with annual commitment
    • Unlimited — Recommended: USD 129 monthly · USD 99 / month with annual commitment
    • Starter: USD 49 monthly
    • Plus✨: USD 99 monthly