ResolveAI vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

ResolveAI

See full pricing history

USD · US · source: resolveai.co

Plan	Pricing	Charged by	Offer type
Basic	USD 9 monthly $ 9 / Month	Flat · / Month	Standalone · Fixed
Enhanced	USD 29 monthly $ 29 / Month	Flat · / Month	Standalone · Fixed
Expert	USD 79 monthly $ 79 / Month	Flat · / Month	Standalone · Fixed

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats	USD 99 monthly $99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.	Seat · per seat, per month	Standalone · Fixed
AI Agents	USD 0 per AI handled conversation $0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved	Usage · per AI handled conversation	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ResolveAI

Basic

Highlights ChatGPT 3.5 turbo: Included
Highlights 20 training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data: Included
Highlights 500K training characters: Included
Highlights 2,000 AI messages / month: Included
Highlights Human live chat takeover: Included
Highlights WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms: Included
Highlights Booking assistant Let AI schedule your meetings: Included
Highlights Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs: Included
Highlights API based tools Remote data lookups & triggers during conversations: Included

Enhanced

Highlights ChatGPT 4 + ChatGPT 3.5 turbo: Included
Highlights Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data: Included
Highlights 5M training characters: Included
Highlights 4,000 AI messages / month: Included
Highlights Human live chat takeover: Included
Highlights WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms: Included
Highlights Booking assistant Let AI schedule your meetings: Included
Highlights Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs: Included
Highlights API based tools Remote data lookups & triggers during conversations: Included

Expert

Highlights ChatGPT 4 + ChatGPT 3.5 turbo: Included
Highlights Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data: Included
Highlights Unlimited training characters Using your own OpenAI API key, otherwise 10M character limit.: Included
Highlights Unlimited AI messages / month Using your own OpenAI API key, otherwise 6,000 messages/month limit.: Included
Highlights Human live chat takeover: Included
Highlights WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms: Included
Highlights Booking assistant Let AI schedule your meetings: Included
Highlights Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs: Included
Highlights API based tools Remote data lookups & triggers during conversations: Included

Richpanel

Helpdesk Seats

Highlights No per-ticket fee: Included
What's included Unified inbox: Included
What's included Round robin and assignment rules: Included
What's included Reporting: Included
What's included Macros and custom fields: Included
What's included Customer context: Included
What's included One-click migration: Included

AI Agents

What's included End-to-end resolution: 70 to 80%

Included
What's included Omnichannel meter: Included
What's included Policy-trained escalation: Included
What's included Model and token budget: Included
What's included QA AI review: 100%

Included
What's included Copilot: Included
What's included Charged once: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

ResolveAI

August 27, 2026
Official pricing page
- Basic: USD 9 monthly
- Enhanced: USD 29 monthly
- Expert: USD 79 monthly

Richpanel

September 21, 2026
Official pricing page
- Helpdesk Seats: USD 99 monthly
- AI Agents: USD 0 per AI handled conversation
August 27, 2026
Official pricing page
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment