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BuyScout vs Engati

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.buyscout.ai

Plan Pricing Charged by Offer type
Free
Free

$0 forever

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Free
Starter Highlighted
USD 49 monthly

$49 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Growth
USD 129 monthly

$129 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Pro
USD 249 monthly

$249 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Scale
USD 499 monthly

$499 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Enterprise
Contact sales

Enterprise — Custom

Usage · custom visitor and reply volume Standalone · Contact sales

USD · US · source: www.engati.ai

Plan Pricing Charged by Offer type
WhatsApp Accelerator
Free

Start for free

Flat Standalone · Free
WhatsApp Growth
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales
WhatsApp Enterprise
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales
Omnichannel Pro
Contact sales

Start for free Book a demo

Flat Standalone · Contact sales
Omnichannel Enterprise
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BuyScout

Free

Capacity

Monthly visitors

10,000

Limited

Capacity

AI replies per month

100

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Excluded

Channels

WhatsApp

Excluded

Channels

Instagram

Excluded

Channels

Messenger

Excluded

Channels

TikTok

Excluded

Channels

SMS

Excluded

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Excluded

Sales skills

Smart cross-sell

Excluded

Sales skills

Smart discount offers

Excluded

Sales skills

Proactive engagement

Excluded

Sales skills

Competitor comparison

Excluded

Sales skills

AI virtual try-on

Excluded

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Standard

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Starter

Capacity

Monthly visitors

25,000

Limited

Capacity

AI replies per month

500

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Excluded

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Standard

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Growth

Capacity

Monthly visitors

75,000

Limited

Capacity

AI replies per month

1,500

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Priority

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Channels

Dedicated SMS phone number

Included

Pro

Capacity

Monthly visitors

150,000

Limited

Capacity

AI replies per month

3,000

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Priority

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Channels

Dedicated SMS phone number

Included

Scale

Capacity

Monthly visitors

300,000

Limited

Capacity

AI replies per month

6,000

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Priority

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Channels

Dedicated SMS phone number

Included

Enterprise

Capacity

Monthly visitors

Unlimited

Limited

Capacity

AI replies per month

Custom

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Included

Branding & analytics

Custom AI brand-voice training

Included

Account & support

Support level

Dedicated

Included

Account & support

Dedicated account manager

Included

Account & support

Custom integrations & APIs

Included

Account & support

SLA-backed support

Included

Account & support

Languages

All languages

Included

Engati

WhatsApp Accelerator

Highlights

Broadcast & Scheduling

Included

Highlights

WhatsApp Inbox

Included

Highlights

Basic Automation (Welcome, OOO)

Included

Highlights

GSheets integration

Included

Highlights

Add upto 5 agents

5

Limited

Highlights

Analytics for Broadcasts & Livechat

Included

Highlights

Message templates catalog

Included

Highlights

Retargeting Campaigns

Included

Highlights

Click to WhatsApp Ads (CTWA)

Included

Highlights

1 WhatsApp API

1

Included

Highlights

Green tick assistance

Included

WhatsApp Growth

Highlights

Advanced chatbot flows

Included

Highlights

Custom campaign flows

Included

Highlights

Native CRM integration

Included

Highlights

Access to WhatsApp flows

Included

Highlights

Advanced Analytics with CTWA, Chatbot, and Campaigns

Included

Highlights

Run intent based campaigns

Included

Highlights

FAQs

Included

Highlights

1000 MAUs

1000

Limited

WhatsApp Enterprise

Highlights

eSenseGPT - GenAI powered conversations

Included

Highlights

Multiple digital channels

Included

Highlights

Omnichannel Livechat Inbox

Included

Highlights

Custom app integrations

Included

Highlights

Unlimited chatbot flows

Included

Highlights

Full-view Analytics

Included

Highlights

LLM integrations

Included

Highlights

Voice integration

Included

Highlights

Access to Multiple messaging languages

Included

Highlights

Custom MAUs

Included

Omnichannel Pro

Highlights

WhatsApp + 1 additional digital channel of your choosing

Included

Highlights

Broadcast & Scheduling

Included

Highlights

Omnichannel Livechat Inbox

Included

Highlights

Add upto 5 agents

5

Limited

Highlights

Custom chatbot flows

Included

Highlights

Custom app integrations

Included

Highlights

Full-view Analytics

Included

Highlights

Message templates catalog

Included

Highlights

Access to chatbot template catalog

Included

Highlights

Access to all WhatsApp features (CTWA, Payments, Commerce)

Included

Highlights

LLM integrated Docusense

Included

Highlights

Run intent based campaigns

Included

Highlights

FAQs

Included

Highlights

1000 MAUs

1000

Limited

Omnichannel Enterprise

Highlights

eSenseGPT - GenAI powered conversations

Included

Highlights

Multiple digital channels

Included

Highlights

Unlimited chatbot flows

Included

Highlights

Message templates catalog

Included

Highlights

LLM integrations

Included

Highlights

Voice integration

Included

Highlights

Multiple messaging languages

Included

Highlights

Custom MAUs

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BuyScout

    • Free: Free
    • Starter: USD 49 monthly
    • Growth: USD 129 monthly
    • Pro: USD 249 monthly
    • Scale: USD 499 monthly
    • Enterprise: Contact sales

Engati

    • WhatsApp Accelerator: Free
    • WhatsApp Growth: Contact sales
    • WhatsApp Enterprise: Contact sales
    • Omnichannel Pro: Contact sales
    • Omnichannel Enterprise: Contact sales
    • WhatsApp Accelerator — primary: Free