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Engati pricing

Engati is an enterprise-grade AI-native Customer Experience platform that enables businesses to build and deploy AI chatbots and live chat agents across multiple digital channels including WhatsApp, Instagram, Shopify, and websites. It offers omnichannel engagement, multilingual conversations, low-code bot building, AI-powered natural language processing, and integrations with third-party applications and CRMs. The platform supports customer acquisition, lead generation, conversion, and support automation, targeting industries such as e-commerce, retail, logistics, edtech, healthcare, travel, insurance, banking, government, and real estate. Engati provides a free trial and public pricing plans, making it eligible as a B2B SaaS product.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
WhatsApp Accelerator
Free

Start for free

 Flat Standalone · Free
WhatsApp Growth
Contact sales

Start for free Book a Demo

 Flat Standalone · Contact sales
WhatsApp Enterprise
Contact sales

Start for free Book a Demo

 Flat Standalone · Contact sales
Omnichannel Pro
Contact sales

Start for free Book a demo

 Flat Standalone · Contact sales
Omnichannel Enterprise
Contact sales

Start for free Book a Demo

 Flat Standalone · Contact sales

What each plan includes

Feature names follow Engati’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

WhatsApp Accelerator

Highlights

Broadcast & Scheduling
Included
WhatsApp Inbox
Included
Basic Automation (Welcome, OOO)
Included
GSheets integration
Included
Add upto 5 agents

5

Limited
Analytics for Broadcasts & Livechat
Included
Message templates catalog
Included
Retargeting Campaigns
Included
Click to WhatsApp Ads (CTWA)
Included
1 WhatsApp API

1

Included
Green tick assistance
Included

WhatsApp Growth

Highlights

Advanced chatbot flows
Included
Custom campaign flows
Included
Native CRM integration
Included
Access to WhatsApp flows
Included
Advanced Analytics with CTWA, Chatbot, and Campaigns
Included
Run intent based campaigns
Included
FAQs
Included
1000 MAUs

1000

Limited

WhatsApp Enterprise

Highlights

eSenseGPT - GenAI powered conversations
Included
Multiple digital channels
Included
Omnichannel Livechat Inbox
Included
Custom app integrations
Included
Unlimited chatbot flows
Included
Full-view Analytics
Included
LLM integrations
Included
Voice integration
Included
Access to Multiple messaging languages
Included
Custom MAUs
Included

Omnichannel Pro

Highlights

WhatsApp + 1 additional digital channel of your choosing
Included
Broadcast & Scheduling
Included
Omnichannel Livechat Inbox
Included
Add upto 5 agents

5

Limited
Custom chatbot flows
Included
Custom app integrations
Included
Full-view Analytics
Included
Message templates catalog
Included
Access to chatbot template catalog
Included
Access to all WhatsApp features (CTWA, Payments, Commerce)
Included
LLM integrated Docusense
Included
Run intent based campaigns
Included
FAQs
Included
1000 MAUs

1000

Limited

Omnichannel Enterprise

Highlights

eSenseGPT - GenAI powered conversations
Included
Multiple digital channels
Included
Unlimited chatbot flows
Included
Message templates catalog
Included
LLM integrations
Included
Voice integration
Included
Multiple messaging languages
Included
Custom MAUs
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • WhatsApp Accelerator: Free
  • WhatsApp Growth: Contact sales
  • WhatsApp Enterprise: Contact sales
  • Omnichannel Pro: Contact sales
  • Omnichannel Enterprise: Contact sales
  • Start for free
  • Start for free Book a Demo
  • Start for free Book a Demo
  • Start for free Book a demo
  • Start for free Book a Demo
Official pricing page
  • WhatsApp Accelerator — primary: Free
  • Start for free
Official pricing page

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