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Respond.io vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Respond.io

See full pricing history

USD · US · source: respond.io

Plan Pricing Charged by Offer type
Starter
USD 99 monthly · USD 79 / month with annual commitment

$ 79 /month $1,188 $948/yr (billed yearly)

 Flat · /month Standalone · Fixed
Growth Highlighted
USD 199 monthly · USD 159 / month with annual commitment

$ 159 /month $2,388 $1,908/yr (billed yearly)

 Flat · /month Standalone · Fixed
Advanced
USD 349 monthly · USD 279 / month with annual commitment

$ 279 /month $4,188 $3,348/yr (billed yearly)

 Flat · /month Standalone · Fixed
Enterprise
Contact sales

Custom

 Flat Standalone · Contact sales

Zoho Desk

See full pricing history

INR · US · source: www.zoho.com

Plan Pricing Charged by Offer type
Free
Free

Free forever with three user licenses

 Flat · per month Standalone · Free
Express
INR 420 / month with annual commitment

₹420/user/month billed annually

 Seat · per user or agent Standalone · Fixed
Standard
INR 800 / month with annual commitment

₹800/user/month billed annually

 Seat · per user or agent Standalone · Fixed
Professional
INR 1400 / month with annual commitment

₹1,400/user/month billed annually

 Seat · per user or agent Standalone · Fixed
Enterprise
INR 2400 / month with annual commitment

₹2,400/user/month billed annually

 Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Respond.io

Starter

Includes

Team & Custom Inboxes

Included

Includes

Mobile App

Included

Includes

AI Prompt

Included

Includes

AI Assist

Included

Includes

Basic Reports

Included

Includes

Two-Factor Authentication (2FA)

Included

Includes

Growth Widgets

Included

Usage

Users

5

Limited

Usage

Monthly Active Contacts

Unlimited

Included

Usage

AI Credits

5,000

Included

Growth

Includes

Broadcasts

Included

Includes

Workflows automation

Included

Includes

AI Agents

Included

Includes

Advanced Reports

Included

Includes

Zapier & Make Integrations

Included

Includes

Developer API

Included

Usage

Users

10

Limited

Usage

Monthly Active Contacts

Starts with 1,000

Limited

Usage

AI Credits

Starts with 10,000

Included

Advanced

Includes

Mask Phone Number & Email Address

Included

Includes

Multiple Workspaces

Included

Includes

HTTP Requests in Workflows

Included

Includes

Incoming & Outgoing Webhooks

Included

Includes

Single Sign-On (SSO)

Included

Includes

Custom Channels

Included

Usage

Users

10

Limited

Usage

Monthly Active Contacts

Starts with 1,000

Limited

Usage

AI Credits

Starts with 20,000

Included

Enterprise

Includes

Unlimited Users

Unlimited

Included

Includes

Higher limit of workspaces

Included

Includes

Higher API rate limits

Included

Usage

Monthly Active Contacts

Custom

Limited

Usage

AI Credits

Starts with 40,000

Included

Zoho Desk

Free

Plan card

3 user licenses

Included

Plan card

Email ticketing

Included

Plan card

Customer contacts and accounts

Included

Express

Plan card

Email support channels

Included

Plan card

Social media support

Included

Plan card

Contacts and accounts

Included

Standard

Plan card

Everything in Express

Included

Plan card

Business messaging

Included

Plan card

Live chat widget

Included

Professional

Plan card

Everything in Standard

Included

Plan card

Telephony

Included

Plan card

Advanced dashboards

Included

Enterprise

Plan card

Everything in Professional

Included

Plan card

Live chat with Zoho SalesIQ

Included

Plan card

Enterprise controls

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Respond.io

  1. Official pricing page
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
  2. Official pricing page
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
  3. Official pricing page
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
  4. Official pricing page
    • starter — default: USD 79 monthly · USD 79 / month with annual commitment
    • growth — default: USD 159 monthly · USD 159 / month with annual commitment
    • advanced — default: USD 279 monthly · USD 279 / month with annual commitment

Zoho Desk

  1. Official pricing page
    • Free: Free
    • Express: INR 420 / month with annual commitment
    • Standard: INR 800 / month with annual commitment
    • Professional: INR 1400 / month with annual commitment
    • Enterprise: INR 2400 / month with annual commitment