ProProfs Live Chat
FREE PLAN
-
Highlights
forever free for a single operator
-
Included
ProProfs Live Chat vs Simplesat
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
ProProfs Live Chat
USD · US · source: www.proprofschat.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
FREE PLAN
|
Free
FREE PLAN |
Flat | Standalone · Free |
Simplesat
USD · US · source: www.simplesat.io
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Standard
|
USD 119 monthly · USD 109 / month with annual commitment
$119 / month $109 / month |
Flat · / month | Standalone · Fixed |
|
Pro
|
USD 249 monthly · USD 229 / month with annual commitment
$249 / month $229 / month |
Flat · / month | Standalone · Fixed |
|
Elite
|
USD 499 monthly · USD 459 / month with annual commitment
$499 / month $459 / month |
Flat · / month | Standalone · Fixed |
|
Enterprise
|
Contact sales
Custom |
Flat | Standalone · Contact sales |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Simplesat
Standard
-
User management
Account users
-
5
Included -
Feedback
Monthly responses
-
1,000
Included -
Survey functionality
Unlimited surveys
-
Included
-
User management
Unlimited support agents
-
Included
-
Reporting
Custom dashboards
-
0
Limited -
Testimonials & reviews
Website feedback widgets
-
2
Limited -
Testimonials & reviews
Widget customization
-
Basic
Limited -
Feedback
Topic detection
-
Manual
Limited -
Direct email surveys
Monthly email sending limit
-
15,000
Included -
Service & support
Support communication
-
Chat & email
Included -
Survey branding
Survey branding
-
Basic
Limited -
Survey branding
Brands
-
1
Limited -
Highlights
Multi-brand support
-
Excluded
-
Survey branding
Custom CSS
-
Excluded
-
Direct email surveys
Custom email templates
-
Excluded
-
Integrations
Salesforce integration
-
Excluded
-
User management
Enterprise SSO
-
Excluded
-
User management
Directory sync
-
Excluded
-
Service & support
Dedicated CSM
-
Excluded
Pro
-
User management
Account users
-
15
Included -
Feedback
Monthly responses
-
3,000
Included -
Survey functionality
Unlimited surveys
-
Included
-
User management
Unlimited support agents
-
Included
-
Highlights
Everything in Standard
-
Included
-
Survey branding
Multi-brand support
-
Included
-
Survey branding
Custom CSS
-
Included
-
Reporting
Custom dashboards
-
5
Included -
Testimonials & reviews
Website feedback widgets
-
5
Included -
Testimonials & reviews
Widget customization
-
Custom CSS
Included -
Feedback
Topic detection
-
Automatic
Included -
Direct email surveys
Monthly email sending limit
-
75,000
Included -
Service & support
Support communication
-
Chat, email & calls
Included -
Survey branding
Brands
-
2
Included -
Integrations
Salesforce integration
-
Included
-
Direct email surveys
Custom email templates
-
Excluded
-
User management
Enterprise SSO
-
Excluded
-
User management
Directory sync
-
Excluded
-
Service & support
Dedicated CSM
-
Excluded
Elite
-
User management
Account users
-
30
Included -
Feedback
Monthly responses
-
7,000
Included -
Survey functionality
Unlimited surveys
-
Included
-
User management
Unlimited support agents
-
Included
-
Highlights
Everything in Pro
-
Included
-
Direct email surveys
Custom email templates
-
Included
-
Reporting
Custom dashboards
-
10
Included -
Testimonials & reviews
Website feedback widgets
-
10
Included -
Testimonials & reviews
Widget customization
-
Custom CSS
Included -
Feedback
Topic detection
-
Automatic
Included -
Direct email surveys
Monthly email sending limit
-
150,000
Included -
Service & support
Support communication
-
Chat, email & calls
Included -
Survey branding
Brands
-
5
Included -
Survey branding
Custom CSS
-
Included
-
Integrations
Salesforce integration
-
Included
-
User management
Enterprise SSO
-
Excluded
-
User management
Directory sync
-
Excluded
-
Service & support
Dedicated CSM
-
Excluded
-
Service & support
Design and code support
-
Excluded
Enterprise
-
Highlights
Everything in Elite
-
Included
-
Highlights
Usage based pricing
-
Included
-
User management
Directory Sync
-
Included
-
Service & support
Design and code support
-
Included
-
Service & support
Dedicated CSM
-
Included
-
User management
Enterprise SSO
-
Included
-
User management
Account users
-
Usage based
Included -
Feedback
Monthly responses
-
Usage based
Included -
Reporting
Custom dashboards
-
Unlimited
Included -
Testimonials & reviews
Website feedback widgets
-
Unlimited
Included -
Testimonials & reviews
Widget customization
-
Design and code support
Included -
Direct email surveys
Monthly email sending limit
-
Usage based
Included -
Legal & compliance
TOS and DPA customization
-
Custom
Included -
Survey branding
Brands
-
Usage based
Included -
External email embed
Rating icons
-
Bespoke design service for unique and branded icons
Included -
User management
Stream activity logs with SIEM
-
Included
-
Integrations
Custom integrations
-
Included
How their prices changed
Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.
ProProfs Live Chat
-
- FREE PLAN: Free
Simplesat
-
- Standard: USD 119 monthly · USD 109 / month with annual commitment
- Pro: USD 249 monthly · USD 229 / month with annual commitment
- Elite: USD 499 monthly · USD 459 / month with annual commitment
- Enterprise: Contact sales
-
- Standard — default: USD 119 monthly · USD 109 / month with annual commitment