Chatlio vs Kayako

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatlio

See full pricing history

USD · US · source: chatlio.com

Plan	Pricing	Charged by	Offer type
Starter	USD 29 monthly $29 / month billed monthly	Flat	Standalone · Fixed
Basic Highlighted	USD 49 monthly $49 / month billed monthly	Flat	Standalone · Fixed
Pro	USD 99 monthly $99 / month billed monthly	Flat	Standalone · Fixed
Business	USD 199 monthly $199 / month billed monthly	Flat	Standalone · Fixed
Enterprise	Contact sales	Flat	Standalone · Contact sales

Kayako

See full pricing history

USD · US · source: kayako.com

Plan	Pricing	Charged by	Offer type
Kay AI Agent	USD 1 monthly $1 per fully resolved ticket	Usage · per stated usage allowance	Standalone · Usage based
Kayako One	Contact sales Talk to a pricing expert	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatlio

Starter

Highlights operators: 2

Included
Highlights widgets: 1

Included
Highlights conversations / month: 200

Included
Compare plan features Triggers and auto-messages: Excluded
Compare plan features Saved replies: Excluded
Compare plan features White-label widget: Excluded
Compare plan features Lead qualification and pre-chat questions: Excluded

Basic

Highlights operators: Unlimited

Included
Highlights widgets: 1

Included
Highlights conversations / month: 1,000

Included
Compare plan features Triggers and auto-messages: Included
Compare plan features Saved replies: Included
Compare plan features White-label widget: Excluded
Compare plan features Lead qualification and pre-chat questions: Excluded

Pro

Highlights operators: Unlimited

Included
Highlights widgets: 2

Included
Highlights conversations / month: 3,000

Included
Compare plan features Triggers and auto-messages: Included
Compare plan features Saved replies: Included
Compare plan features White-label widget: Included
Compare plan features Lead qualification and pre-chat questions: Included

Business

Highlights operators: Unlimited

Included
Highlights widgets: 5

Included
Highlights conversations / month: 5,000

Included
Compare plan features Triggers and auto-messages: Included
Compare plan features Saved replies: Included
Compare plan features White-label widget: Included
Compare plan features Lead qualification and pre-chat questions: Included

Enterprise

Kayako

Kay AI Agent

Plan card AI issue resolution: Included
Plan card No seat fees: Included
Plan card No setup fees: Included
Plan card No charge for escalations: Included

Kayako One

Plan card Unified inbox: Included
Plan card Ticketing system: Included
Plan card Knowledge base: Included
Plan card Live chat widget: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatlio

September 21, 2026
Official pricing page
- Starter: USD 29 monthly
- Basic: USD 49 monthly
- Pro: USD 99 monthly
- Business: USD 199 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 29 monthly
- Basic: USD 49 monthly
- Pro: USD 99 monthly

Kayako

August 27, 2026
Official pricing page
- Kay AI Agent: USD 1 monthly
- Kayako One: Contact sales