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Kayako pricing

Kayako provides an AI customer-support agent and helpdesk with ticketing, unified inbox, knowledge base, live chat, automation, and analytics.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Plan Pricing Charged by Offer type
Kay AI Agent
USD 1 monthly

$1 per fully resolved ticket

Usage · per stated usage allowance Standalone · Usage based
Kayako One
Contact sales

Talk to a pricing expert

Flat · per month Standalone · Contact sales

What each plan includes

Feature names follow Kayako’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Kay AI Agent

Plan card

AI issue resolution
Included
No seat fees
Included
No setup fees
Included
No charge for escalations
Included

Kayako One

Plan card

Unified inbox
Included
Ticketing system
Included
Knowledge base
Included
Live chat widget
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Kay AI Agent: USD 1 monthly
  • Kayako One: Contact sales
  • $1 per fully resolved ticket
  • Talk to a pricing expert
Pricing page