ChatBot.com vs Heymarket

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

ChatBot.com

See full pricing history

USD · US · source: www.chatbot.com

Plan	Pricing	Charged by	Offer type
Essential	USD 25 monthly · USD 19 / month with annual commitment $19 per user / mo. Price per user (billed monthly) $25. Price per user (billed yearly) $19	Seat · per user	Standalone · Fixed
Growth Highlighted	USD 99 monthly · USD 79 / month with annual commitment $79 per user / mo. Price per user (billed monthly) $99. Price per user (billed yearly) $79	Seat · per user	Standalone · Fixed
Enterprise — annual plan	Contact sales Custom	Seat · per user	Standalone · Contact sales

Heymarket

See full pricing history

USD · US · source: www.heymarket.com

Plan	Pricing	Charged by	Offer type
Standard	USD 49 / month with annual commitment $49 /user/month billed annually. Minimum 2 users	Seat · /user/month	Standalone · Fixed
Plus Highlighted	USD 99 / month with annual commitment $99 /user/month billed annually. Minimum 2 users	Seat · /user/month	Standalone · Fixed
Pro	USD 199 / month with annual commitment $199 /user/month billed annually. Minimum 2 users	Seat · /user/month	Standalone · Fixed
Enterprise	Contact sales Custom Pricing	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ChatBot.com

Essential

AI Agent AI Agent: 1

Limited
AI Agent Included AI resolutions: 10 resolutions per month • 120 resolutions per year

Limited
AI Agent Custom skills: 10

Limited
AI productivity tools Reply suggestions: 5 monthly per user

Limited
AI productivity tools AI text edits: 5 monthly per user

Limited
Support and automation Inbox and ticketing system: Included
Support and automation Workflow automation: Included
Support and automation Human takeover: Included
Automation and campaigns Proactive campaigns: 3

Limited
Sell through service Proactive campaigns impressions: 1,000

Limited
Sell through service Live visitors tracked: 50

Limited
Channels and selling Website chat: Included
Channels and selling Messenger: Included
Channels and selling WhatsApp: Included
Channels and selling SMS (Twilio): Included
Channels and selling Selling through Shopify: Included
AI productivity tools AI canned reply suggestions: —

Excluded
AI productivity tools Chat summaries: —

Excluded
AI productivity tools Ticket summaries: —

Excluded
AI productivity tools Chat topics: —

Excluded
AI productivity tools Tag suggestions: —

Excluded
Inbox and chats Chat routing rules: —

Excluded
Inbox and chats Working hours: —

Excluded
Inbox and chats Chat tags: 5

Limited
Inbox and chats Teams: 1

Limited
Inbox and chats Shared canned responses: —

Excluded
Inbox and chats Team member takeover: —

Excluded
Inbox and chats Chat supervision: —

Excluded
Inbox and chats Chat inactivity timeout: —

Excluded
Tickets Custom fields: 5

Limited
Tickets Ticketing rules: 3

Limited
Tickets Forwarding addresses: 1

Limited
Tickets Email templates: 1

Limited
Workflows and automation Included workflow rules: 3

Limited
Workflows and automation Included workflow executions: 300

Limited
Workflows and automation Automated tags: —

Excluded
Reporting Agent activity: —

Excluded
Reporting Agent performance: —

Excluded
Reporting On-demand reporting: —

Excluded
Website widget Multilingual support: —

Excluded
Customization White label: —

Excluded
Data and storage Conversation & file history: 60 days

Limited
Data and storage Files & data storage: 2 GB + 50 MB per user

Limited
Access and developer tools Included API calls: 10,000 per month

Limited
Security Security assistance: —

Excluded
Security Audit logs: —

Excluded
Security Custom SSO: —

Excluded
Enterprise services Service level agreements (SLAs): —

Excluded

Growth

AI Agent AI Agent: 10

Limited
AI Agent Included AI resolutions: 200 resolutions per month • 2,400 resolutions per year

Limited
AI Agent Custom skills: 10

Limited
AI productivity tools Reply suggestions: 50 monthly per user

Limited
AI productivity tools AI text edits: 100 monthly per user

Limited
AI Agent Chat topics insights: Included
Team and scale Chat supervision and takeover: Included
Team and scale Shared canned responses: Included
Team and scale Team performance reports: Included
Team and scale Agent activity reports: Included
Team and scale Unlimited chat history: unlimited

Included
Automation and campaigns Automated tags: Included
Automation and campaigns Included workflow rules: 10

Limited
Automation and campaigns Included workflow executions: 1,000

Limited
Automation and campaigns Proactive campaigns: 30

Limited
Sell through service Proactive campaigns impressions: 10,000

Limited
Sell through service Live visitors tracked: 400

Limited
AI productivity tools AI canned reply suggestions: Included
AI productivity tools Chat summaries: Included
AI productivity tools Ticket summaries: Included
AI productivity tools Chat topics: Included
AI productivity tools Tag suggestions: Included
Inbox and chats Chat routing rules: Included
Inbox and chats Working hours: Included
Inbox and chats Teams: 10

Limited
Inbox and chats Team member takeover: Included
Inbox and chats Chat inactivity timeout: Included
Tickets Custom fields: 20

Limited
Tickets Ticketing rules: 10

Limited
Tickets Forwarding addresses: 10

Limited
Tickets Email templates: 10

Limited
Workflows and automation Chat canned response suggestions: Included
Reporting Agent activity: Included
Reporting Agent performance: Included
Reporting On-demand reporting: —

Excluded
Website widget Multilingual support: Included
Customization Custom customer segments: Included
Customization White label: —

Excluded
Data and storage Conversation & file history: unlimited

Included
Data and storage Files & data storage: 15 GB + 100 MB per user

Limited
Access and developer tools Included API calls: 20,000 per month

Limited
Security Security assistance: —

Excluded
Security Audit logs: —

Excluded
Security Custom SSO: —

Excluded
Enterprise services Service level agreements (SLAs): —

Excluded

Enterprise — annual plan

Adapts to how you work Custom AI Agents: custom

Included
AI Agent Included AI resolutions: custom

Limited
Adapts to how you work Tailored workflow automation: Included
Adapts to how you work Plugged into your data: Included
Adapts to how you work On-demand reporting: Included
Adapts to how you work Flexible scaling and usage limits: custom

Included
A dedicated team for your account Support from Product Expert: Included
A dedicated team for your account Personalized onboarding: Included
A dedicated team for your account Product training for your team: Included
A dedicated team for your account Direct engineering support: Included
A dedicated team for your account Security assistance: Included
No procurement surprises SOC 2 Type 2: Included
No procurement surprises Service level agreements (SLAs): Included
No procurement surprises Legal and compliance review: Included
No procurement surprises Alternative payment terms: Included
No procurement surprises White-label widget: Included
No procurement surprises SSO and audit logs: Included
AI productivity tools Reply suggestions: custom

Limited
AI productivity tools AI text edits: custom

Limited
Sell through service Live visitors tracked: custom

Limited
Sell through service Proactive campaigns: custom

Limited
Sell through service Proactive campaigns impressions: custom

Limited
Inbox and chats Teams: custom

Limited
Tickets Custom fields: custom

Limited
Tickets Ticketing rules: custom

Limited
Tickets Forwarding addresses: custom

Limited
Tickets Email templates: custom

Limited
Workflows and automation Included workflow rules: custom

Limited
Workflows and automation Included workflow executions: custom

Limited
Data and storage Conversation & file history: unlimited

Included
Data and storage Files & data storage: custom

Limited
Access and developer tools Included API calls: custom

Limited
Customization Custom roles: Included
Customization Multiple brands: Included

Heymarket

Standard

Highlights 2 way messaging: Included
Highlights Shared inbox: Included
Highlights Conversation management: Included
Highlights Unlimited contacts: Included
Highlights Templates and tags: Included
Highlights Basic reporting: Included
Highlights HubSpot integration: Included
Essentials Group messaging: Excluded
Essentials Call forwarding: Excluded
Essentials Inbox transfer: Excluded
Essentials SMS link tracking and shortening: Excluded
Essentials Rich text email composer: Excluded
Contact Management Contact export: Excluded
Contact Management Message import: Excluded
Surveys CSAT: Excluded
Channels RCS Branded Messaging: Excluded
Channels Email: Excluded
Channels Website widget - Chat + SMS: Excluded
Channels Facebook Messenger: Excluded
Channels Apple Messages for Business: Excluded
Channels WhatsApp: Excluded
Channels Instagram Messaging: Excluded
Integrations Microsoft Teams: Excluded
Integrations Slack: Excluded
Integrations Shopify: Excluded
Integrations Zapier: Excluded
Integrations Zendesk: Excluded
Integrations Aircall: Excluded
Integrations Clio: Excluded
Integrations Help Scout: Excluded
Integrations API support: Excluded
Productivity Waiting indicator: Excluded
Agent Collaboration Block contacts: Excluded
Agent Collaboration Do not disturb: Excluded
Mass Outreach List broadcast: Excluded
Mass Outreach Schedule broadcasts: Excluded
Mass Outreach Campaigns: Excluded
Mass Outreach Outreach reports: Excluded
Mass Outreach List segmentation: Excluded
Mass Outreach Drag and drop email builder: Excluded
Mass Outreach Email template gallery: Excluded
Mass Outreach Shareable draft emails: Excluded
Automations Time-based automations: Excluded
Automations Event-based automation: Excluded
Automations Multi-step workflows: Excluded
Automations Business rules: Excluded
Automations Workflow prioritization: Excluded
Automations Automation escalations: Excluded
Automations Automation webhooks: Excluded
AI Assistance Message translate: Excluded
AI Assistance Message tuning: Excluded
AI Assistance Conversation summary: Excluded
AI Assistance Contact sentiment: Excluded
AI Assistance Suggested response: Excluded
AI Assistance AI Agents Q&A Beta: Excluded
AI Assistance AI Agents scheduling Beta: Excluded
AI Assistance AI Agents contact enrichment Beta: Excluded
Reports and Analytics Usage-based reports: Excluded
Reports and Analytics Productivity reports: Excluded
Reports and Analytics Report exports: Excluded
Reports and Analytics Chat export: Excluded
Reports and Analytics Email open rate tracking: Excluded
Reports and Analytics Email click-through rate tracking: Excluded
Reports and Analytics Email reply rate tracking: Excluded
Reports and Analytics Email bounce & unsubscribe reporting: Excluded
Notifications Email: Excluded
Administration and Security Hide PII: Excluded
Administration and Security Custom user roles and permissions: Excluded
Administration and Security Template permissions: Excluded
Administration and Security Restricted view: Excluded
Administration and Security Configurable data retention: Excluded
Compliance Global opt-in management: Excluded
Compliance Inbox level opt-in management: Excluded
Compliance Double opt-in: Excluded
Compliance Outbound message intercept: Excluded
Compliance HIPAA enabled: Excluded
Compliance Quiet hours: Excluded
Support and Onboarding Live chat (in-app) support: Excluded
Support and Onboarding White-glove onboarding: Excluded
Support and Onboarding Support hours: 9AM to 8PM ET Monday through Friday Excluding holidays

Included

Plus

Highlights Features in Standard: Included
Highlights Lists and campaigns: Included
Highlights Automations: Included
Highlights Advanced reporting and analytics: Included
Highlights AI Essentials: Included
Highlights Integrate with Microsoft Teams, Zapier, and more: Included
Essentials Group messaging: Included
Essentials Call forwarding: Included
Essentials Inbox transfer: Excluded
Essentials SMS link tracking and shortening: Included
Essentials Rich text email composer: Included
Contact Management Contact export: Excluded
Contact Management Message import: Excluded
Surveys CSAT: Excluded
Channels RCS Branded Messaging: Included
Channels Email: Included
Channels Website widget - Chat + SMS: Included
Channels Facebook Messenger: Included
Channels Apple Messages for Business: Included
Channels WhatsApp: Excluded
Channels Instagram Messaging: Included
Integrations Microsoft Teams: Included
Integrations Slack: Included
Integrations Shopify: Included
Integrations Zapier: Included
Integrations Zendesk: Included
Integrations Aircall: Included
Integrations Clio: Included
Integrations Help Scout: Included
Integrations API support: Excluded
Productivity Waiting indicator: Included
Agent Collaboration Block contacts: Included
Agent Collaboration Do not disturb: Included
Mass Outreach List broadcast: Included
Mass Outreach Schedule broadcasts: Included
Mass Outreach Campaigns: Included
Mass Outreach Outreach reports: Included
Mass Outreach List segmentation: Included
Mass Outreach Drag and drop email builder: Included
Mass Outreach Email template gallery: Included
Mass Outreach Shareable draft emails: Included
Automations Time-based automations: Included
Automations Event-based automation: Included
Automations Multi-step workflows: Included
Automations Business rules: Included
Automations Workflow prioritization: Included
Automations Automation escalations: Included
Automations Automation webhooks: Included
AI Assistance Message translate: Included
AI Assistance Message tuning: Included
AI Assistance Conversation summary: Included
AI Assistance Contact sentiment: Included
AI Assistance Suggested response: Excluded
AI Assistance AI Agents Q&A Beta: Included
AI Assistance AI Agents scheduling Beta: Included
AI Assistance AI Agents contact enrichment Beta: Included
Reports and Analytics Usage-based reports: Included
Reports and Analytics Productivity reports: Included
Reports and Analytics Report exports: Included
Reports and Analytics Chat export: Included
Reports and Analytics Email open rate tracking: Included
Reports and Analytics Email click-through rate tracking: Included
Reports and Analytics Email reply rate tracking: Included
Reports and Analytics Email bounce & unsubscribe reporting: Included
Notifications Email: Excluded
Administration and Security Hide PII: Excluded
Administration and Security Custom user roles and permissions: Excluded
Administration and Security Template permissions: Included
Administration and Security Restricted view: Excluded
Administration and Security Configurable data retention: Excluded
Compliance Global opt-in management: Included
Compliance Inbox level opt-in management: Excluded
Compliance Double opt-in: Excluded
Compliance Outbound message intercept: Excluded
Compliance HIPAA enabled: Excluded
Compliance Quiet hours: Included
Support and Onboarding Live chat (in-app) support: Included
Support and Onboarding White-glove onboarding: Excluded
Support and Onboarding Support hours: 9AM to 8PM ET Monday through Friday Excluding holidays

Included

Pro

Highlights Features in Plus: Included
Highlights AI Advanced: Included
Highlights API access: Included
Highlights Advanced administration and security: Included
Essentials Group messaging: Included
Essentials Call forwarding: Included
Essentials Inbox transfer: Included
Essentials SMS link tracking and shortening: Included
Essentials Rich text email composer: Included
Contact Management Contact export: Included
Contact Management Message import: Excluded
Surveys CSAT: Included
Channels RCS Branded Messaging: Included
Channels Email: Included
Channels Website widget - Chat + SMS: Included
Channels Facebook Messenger: Included
Channels Apple Messages for Business: Included
Channels WhatsApp: Excluded
Channels Instagram Messaging: Included
Integrations Microsoft Teams: Included
Integrations Slack: Included
Integrations Shopify: Included
Integrations Zapier: Included
Integrations Zendesk: Included
Integrations Aircall: Included
Integrations Clio: Included
Integrations Help Scout: Included
Integrations API support: Included
Productivity Waiting indicator: Included
Agent Collaboration Block contacts: Included
Agent Collaboration Do not disturb: Included
Mass Outreach List broadcast: Included
Mass Outreach Schedule broadcasts: Included
Mass Outreach Campaigns: Included
Mass Outreach Outreach reports: Included
Mass Outreach List segmentation: Included
Mass Outreach Drag and drop email builder: Included
Mass Outreach Email template gallery: Included
Mass Outreach Shareable draft emails: Included
Automations Time-based automations: Included
Automations Event-based automation: Included
Automations Multi-step workflows: Included
Automations Business rules: Included
Automations Workflow prioritization: Included
Automations Automation escalations: Included
Automations Automation webhooks: Included
AI Assistance Message translate: Included
AI Assistance Message tuning: Included
AI Assistance Conversation summary: Included
AI Assistance Contact sentiment: Included
AI Assistance Suggested response: Included
AI Assistance AI Agents Q&A Beta: Included
AI Assistance AI Agents scheduling Beta: Included
AI Assistance AI Agents contact enrichment Beta: Included
Reports and Analytics Usage-based reports: Included
Reports and Analytics Productivity reports: Included
Reports and Analytics Report exports: Included
Reports and Analytics Chat export: Included
Reports and Analytics Email open rate tracking: Included
Reports and Analytics Email click-through rate tracking: Included
Reports and Analytics Email reply rate tracking: Included
Reports and Analytics Email bounce & unsubscribe reporting: Included
Notifications Email: Included
Administration and Security Hide PII: Included
Administration and Security Custom user roles and permissions: Included
Administration and Security Template permissions: Included
Administration and Security Restricted view: Included
Administration and Security Configurable data retention: Included
Compliance Global opt-in management: Included
Compliance Inbox level opt-in management: Included
Compliance Double opt-in: Included
Compliance Outbound message intercept: Included
Compliance HIPAA enabled: Included
Compliance Quiet hours: Included
Support and Onboarding Live chat (in-app) support: Included
Support and Onboarding White-glove onboarding: Excluded
Support and Onboarding Support hours: 9AM to 8PM ET 7×365 Including holidays

Included

Enterprise

Highlights Features in Pro: Included
Highlights Custom users: Included
Highlights Custom feature configuration: Included
Highlights White-glove onboarding: Included
Highlights Additional training resources: Included
Highlights Priority support services: Included
Highlights Higher volume messaging: Included
Essentials Group messaging: Included
Essentials Call forwarding: Included
Essentials Inbox transfer: Included
Essentials SMS link tracking and shortening: Included
Essentials Rich text email composer: Included
Contact Management Contact export: Included
Contact Management Message import: Included
Surveys CSAT: Included
Channels RCS Branded Messaging: Included
Channels Email: Included
Channels Website widget - Chat + SMS: Included
Channels Facebook Messenger: Included
Channels Apple Messages for Business: Included
Channels WhatsApp: Included
Channels Instagram Messaging: Included
Integrations Microsoft Teams: Included
Integrations Slack: Included
Integrations Shopify: Included
Integrations Zapier: Included
Integrations Zendesk: Included
Integrations Aircall: Included
Integrations Clio: Included
Integrations Help Scout: Included
Integrations API support: Included
Productivity Waiting indicator: Included
Agent Collaboration Block contacts: Included
Agent Collaboration Do not disturb: Included
Mass Outreach List broadcast: Included
Mass Outreach Schedule broadcasts: Included
Mass Outreach Campaigns: Included
Mass Outreach Outreach reports: Included
Mass Outreach List segmentation: Included
Mass Outreach Drag and drop email builder: Included
Mass Outreach Email template gallery: Included
Mass Outreach Shareable draft emails: Included
Automations Time-based automations: Included
Automations Event-based automation: Included
Automations Multi-step workflows: Included
Automations Business rules: Included
Automations Workflow prioritization: Included
Automations Automation escalations: Included
Automations Automation webhooks: Included
AI Assistance Message translate: Included
AI Assistance Message tuning: Included
AI Assistance Conversation summary: Included
AI Assistance Contact sentiment: Included
AI Assistance Suggested response: Included
AI Assistance AI Agents Q&A Beta: Included
AI Assistance AI Agents scheduling Beta: Included
AI Assistance AI Agents contact enrichment Beta: Included
Reports and Analytics Usage-based reports: Included
Reports and Analytics Productivity reports: Included
Reports and Analytics Report exports: Included
Reports and Analytics Chat export: Included
Reports and Analytics Email open rate tracking: Included
Reports and Analytics Email click-through rate tracking: Included
Reports and Analytics Email reply rate tracking: Included
Reports and Analytics Email bounce & unsubscribe reporting: Included
Notifications Email: Included
Administration and Security Hide PII: Included
Administration and Security Custom user roles and permissions: Included
Administration and Security Template permissions: Included
Administration and Security Restricted view: Included
Administration and Security Configurable data retention: Included
Compliance Global opt-in management: Included
Compliance Inbox level opt-in management: Included
Compliance Double opt-in: Included
Compliance Outbound message intercept: Included
Compliance HIPAA enabled: Included
Compliance Quiet hours: Included
Support and Onboarding Live chat (in-app) support: Included
Support and Onboarding White-glove onboarding: Included
Support and Onboarding Support hours: 9AM to 8PM ET 7×365 Including holidays

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

ChatBot.com

September 21, 2026
Official pricing page
- Essential: USD 25 monthly · USD 19 / month with annual commitment
- Growth: USD 99 monthly · USD 79 / month with annual commitment
- Enterprise — annual plan: Contact sales
August 27, 2026
Official pricing page
- Let's talk: Contact sales
- Essential: USD 19 monthly
- Growth: USD 79 monthly

Heymarket

September 21, 2026
Official pricing page
- Standard: USD 49 / month with annual commitment
- Plus: USD 99 / month with annual commitment
- Pro: USD 199 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Pro: USD 7.5 monthly