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Siena AI pricing

Siena AI is an AI-powered customer experience platform designed specifically for eCommerce brands. It provides empathic AI agents that automate and enhance customer service, shopping assistance, social media engagement, quality assurance, and voice-of-customer insights. The platform enables brands to automate up to 80% of customer interactions, improve response and resolution times, and increase customer satisfaction. Key features include generative product recommendations, post-purchase workflow automation, subscription management, and AI-assisted human collaboration, all while maintaining brand voice and enterprise-grade safety controls. Siena AI integrates with existing helpdesks and eCommerce tools and targets small to mid-market eCommerce businesses seeking to improve customer support efficiency and drive revenue through enhanced customer experience.

Region
US
Source currency
USD
Audiences
Mid-market and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Siena
USD 750 monthly · USD 0 per ticket

Access Siena’s core AI engine and unlimited sandbox for $750/month—reliable, high-quality automation. Automate tickets at just $0.90 each—scale effortlessly while keeping costs in check.

Usage · each Standalone · Usage based

What each plan includes

Feature names follow Siena AI’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Siena

The public pricing page did not show feature differences for this plan.

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Siena: USD 750 monthly · USD 0 per ticket
  • Access Siena’s core AI engine and unlimited sandbox for $750/month—reliable, high-quality automation. Automate tickets at just $0.90 each—scale effortlessly while keeping costs in check.
  • Platform fee — Core AI engine and unlimited sandbox: USD 750 monthly
  • Automation Pack — Ticket automation: USD 0.9 monthly
  • $750/month
  • $0.90 each