Platform fee — Core AI engine and unlimited sandbox
Highlights
- Access to Siena’s core AI engine
-
Included
- Unlimited sandbox
-
Included
Siena AI pricing
Siena AI is an AI-powered customer experience platform designed specifically for eCommerce brands. It provides empathic AI agents that automate and enhance customer service, shopping assistance, social media engagement, quality assurance, and voice-of-customer insights. The platform enables brands to automate up to 80% of customer interactions, improve response and resolution times, and increase customer satisfaction. Key features include generative product recommendations, post-purchase workflow automation, subscription management, and AI-assisted human collaboration, all while maintaining brand voice and enterprise-grade safety controls. Siena AI integrates with existing helpdesks and eCommerce tools and targets small to mid-market eCommerce businesses seeking to improve customer support efficiency and drive revenue through enhanced customer experience.
- Region
- US
- Source currency
- USD
- Audiences
- Small business and Mid-market
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Platform fee — Core AI engine and unlimited sandbox
|
USD 750 monthly
$750/month |
Flat · per month | Standalone · Fixed |
|
Automation Pack — Ticket automation
|
USD 0.9 monthly
$0.90 each |
Usage · per ticket | Standalone · Usage based |
What each plan includes
Feature names follow Siena AI’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Automation Pack — Ticket automation
Highlights
- Automate tickets
-
Scale effortlessly while keeping costs in check
Included
How pricing changed
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
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|
Pricing page |