Helply vs Tidio

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
The helpdesk	Free $0 free forever	Flat · for your whole team	Standalone · Free
The AI agents	USD 0 per outcome · USD 99 monthly minimum $0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.	Usage · per outcome	Standalone · Usage based

Tidio

See full pricing history

USD · US · source: www.tidio.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month	Flat · per month	Standalone · Free
Starter	USD 24.17 / month with annual commitment $24.17/month on annual billing	Flat · per month	Standalone · Fixed
Growth	USD 49.17 / month with annual commitment Starts at $49.17/month on annual billing	Flat · per month	Standalone · Starting at
Plus	USD 300 monthly Starts at $300/month plus monthly usage	Flat · per month	Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone Shared inbox, ticketing, and live chat: Included
Included for everyone Public and private help centers: Included
Included for everyone Automations, SLAs, and workflows: Included
Included for everyone All integrations, API, and webhooks: Included
Included for everyone SSO, roles, 2FA, and audit logs: Included

The AI agents

Tidio

Free

Plan card Live chat: Included
Plan card Ticketing: Included
Plan card Basic customer support tools: Included

Starter

Plan card 100 billable conversations: Included
Plan card 50 Lyro AI conversations: Included
Plan card 100 Flows visitors reached: Included
Plan card Basic analytics: Included

Growth

Plan card From 250 billable conversations: Included
Plan card Advanced analytics: Included
Plan card User permissions: Included
Plan card Automatic chat assignment: Included

Plus

Plan card Premium features: Included
Plan card Priority support: Included
Plan card Advanced team management: Included
Plan card Custom billable conversations: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

September 21, 2026
Official pricing page
- The helpdesk: Free
- The AI agents: USD 0 per outcome · USD 99 monthly minimum
August 27, 2026
Official pricing page
- Per-ticket pricing — Standard: USD 1 / month with annual commitment

Tidio

August 27, 2026
Official pricing page
- Free: Free
- Starter: USD 24.17 / month with annual commitment
- Growth: USD 49.17 / month with annual commitment
- Plus: USD 300 monthly