Skip to content

Letterbook vs LiveChat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.letterbook.ai

Plan Pricing Charged by Offer type
Starter — default
USD 50 monthly · USD 50 / month with annual commitment

$50 per month

Flat · per month Standalone · Fixed
Growth — default Highlighted
USD 200 monthly · USD 200 / month with annual commitment

$200 per month

Flat · per month Standalone · Fixed
Enterprise — default
Contact sales

Let's talk per month

Flat · per month Standalone · Contact sales

USD · US · source: www.livechat.com

Plan Pricing Charged by Offer type
Starter
USD 19 monthly

$ 19 /mo

Flat · /mo Standalone · Fixed
Team
USD 49 monthly

$ 49 /mo

Flat · /mo Standalone · Fixed
Enterprise
Contact sales

talk to Sales

Other Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Letterbook

Starter — default

Highlights

Seats

3 seats

Included

Highlights

Tickets per month

300 tickets / month

Included

Highlights

Integrations

Integrate your database & Stripe

Included

Highlights

Inbox

Unified inbox for all your channels

Included

Growth — default

Highlights

Seats

10 seats

Included

Highlights

Tickets per month

1,000 tickets / month

Included

Highlights

Channels and integrations

All channels and integrations

Included

Highlights

Support

Priority support

Included

Enterprise — default

Highlights

Seats

Custom seats

Included

Highlights

Tickets per month

3,000+ tickets / month

Included

Highlights

Security

SSO & SAML

Included

Highlights

Account management

Dedicated account manager

Included

LiveChat

Starter

Highlights

Text Intelligence

Included

Highlights

Track up to 100 visitors

Included

Highlights

1 recurring campaign

Included

Highlights

60-day chat history

Included

Highlights

Basic widget customization

Included

Highlights

24/7/365 Support

Included

Highlights

1 user

Included

Team

Highlights

Text Intelligence

Included

Highlights

Track up to 400 visitors

Included

Highlights

Unlimited campaigns

Included

Highlights

Unlimited chat history

Included

Highlights

Full widget customization

Included

Highlights

Basic reporting

Included

Highlights

Unlimited users

Included

Enterprise

Highlights

Tell us about yourself and we’ll get back to you shortly.

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Letterbook

  1. Source
    • Starter — default: USD 50 monthly · USD 50 / month with annual commitment
    • Growth — default: USD 200 monthly · USD 200 / month with annual commitment
    • Enterprise — default: Contact sales

LiveChat

  1. Source
    • Starter: USD 19 monthly
    • Team: USD 49 monthly
    • Enterprise: Contact sales