Botpress vs Vision Helpdesk Cloud

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Botpress

See full pricing history

USD · US · source: botpress.com

Plan	Pricing	Charged by	Offer type
Free	Free $0	Flat	Standalone · Free
Plus	USD 150 / month with annual commitment $150/mo billed annually	Flat	Standalone · Fixed
Team Highlighted	USD 750 / month with annual commitment $750/mo billed annually	Flat	Standalone · Fixed
Enterprise	Contact sales Custom pricing	Flat	Standalone · Contact sales

Vision Helpdesk Cloud

See full pricing history

USD · US · source: www.visionhelpdesk.com

Plan	Pricing	Charged by	Offer type
Starter Help Desk	USD 15 monthly · USD 12 / month with annual commitment $15/agent month-to-month or $12/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Help Desk	USD 25 monthly · USD 20 / month with annual commitment $25/agent month-to-month or $20/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Satellite Help Desk Highlighted	USD 30 monthly · USD 24 / month with annual commitment $30/agent month-to-month or $24/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Service Desk	USD 40 monthly · USD 32 / month with annual commitment $40/agent month-to-month or $32/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Enterprise Service Desk	USD 60 monthly · USD 48 / month with annual commitment $60/agent month-to-month or $48/agent/month billed annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free

Conversations Included conversations: 100

Included
Conversations Additional conversations: Excluded
Conversations Auto-recharge on overage: Excluded
Workspace Seats: 3

Included
Workspace AI agents: 3

Included
Highlights Resolution SLA: Included
Help Center Help Center: Included
Help Center Custom domain: Excluded
Support Community support: Included
Channels Webchat white-labelling: Excluded
Channels Voice: Excluded
Collaboration features Teams & RBAC: Excluded
Collaboration features Routing & assignment: Excluded
Collaboration features Team analytics: Excluded
Storage Table rows: 1K

Included
Storage Vector storage: 100MB

Included
Storage File storage: 100MB

Included

Plus

Conversations Included conversations: 250/mo

Included
Conversations Additional conversations: $65/100 convos

Included
AI usage AI usage included: $25

Included
Workspace Seats: 3

Included
Workspace AI agents: Unlimited

Included
Channels Whitelabel webchat: Included
Channels WhatsApp: Included
Channels Voice: Excluded
Help Center Help Center + custom domain: Included
Support Technical support via live chat: Included
Collaboration features Teams & RBAC: Excluded
Collaboration features Routing & assignment: Excluded
Collaboration features Team analytics: Excluded
Storage Table rows: 100K

Included
Storage Vector storage: 1GB

Included
Storage File storage: 10GB

Included

Team

Conversations Included conversations: 1,500/mo

Included
Conversations Additional conversations: $50/100 convos

Included
AI usage AI usage included: $150

Included
Workspace Seats: Unlimited

Included
Workspace AI agents: Unlimited

Included
Collaboration features Teams, routing & RBAC: Included
Collaboration features Team analytics: Included
Collaboration features Real-time collaboration: Included
Channels Whitelabel webchat: Included
Channels Voice: Excluded
Help Center Help Center + custom domain: Included
Storage Table rows: 500K

Included
Storage Vector storage: 5GB

Included
Storage File storage: 50GB

Included

Enterprise

Conversations Included conversations: Custom

Included
Conversations Additional conversations: Custom

Included
Workspace Seats: Unlimited

Included
Workspace AI agents: Unlimited

Included
Support Dedicated support: Included
Support Uptime SLA: Included
Security & Compliance Security review: Included
Storage Custom storage: Custom

Included
Channels Voice channel: Included
Support Import and export AI agents between workspaces: Included
Support Create a public profile and share your Botpress development projects: Included
Collaboration features Teams & RBAC: Included
Storage Table rows: Custom

Included
Storage Vector storage: Custom

Included
Storage File storage: Custom

Included

Vision Helpdesk Cloud

Starter Help Desk

Plan card Cloud helpdesk: Included
Plan card Ticket management: Included
Plan card US, UK, EU, and India hosting: Included
Plan card Software updates: Included

Pro Help Desk

Plan card Professional helpdesk: Included
Plan card Customer portal: Included
Plan card Support workflows: Included
Plan card Software updates: Included

Satellite Help Desk

Plan card Multibrand support: Included
Plan card Satellite portals: Included
Plan card Cloud hosting: Included
Plan card Support updates: Included

Pro Service Desk

Plan card Service-desk workflows: Included
Plan card Cloud deployment: Included
Plan card Agent support tools: Included
Plan card Software updates: Included

Enterprise Service Desk

Plan card Enterprise service desk: Included
Plan card Advanced workflows: Included
Plan card Enterprise controls: Included
Plan card Cloud hosting: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botpress

August 31, 2026
Official pricing page
- Free: Free
- Plus: USD 150 / month with annual commitment
- Team: USD 750 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Free — Free: Free
- Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
- Team — Team: USD 750 monthly · USD 750 / month with annual commitment

Vision Helpdesk Cloud

August 27, 2026
Official pricing page
- Starter Help Desk: USD 15 monthly · USD 12 / month with annual commitment
- Pro Help Desk: USD 25 monthly · USD 20 / month with annual commitment
- Satellite Help Desk: USD 30 monthly · USD 24 / month with annual commitment
- Pro Service Desk: USD 40 monthly · USD 32 / month with annual commitment
- Enterprise Service Desk: USD 60 monthly · USD 48 / month with annual commitment