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Vision Helpdesk Cloud pricing

Vision Helpdesk Cloud is a hosted customer-support suite with helpdesk ticketing, multibrand satellite helpdesk, service-desk workflows, live chat, and software updates.

Region
US
Source currency
USD
Audiences
Individual, Small business, Mid-market, and Enterprise

Plans and public prices

Plan Pricing Charged by Offer type
Starter Help Desk
USD 15 monthly · USD 12 / month with annual commitment

$15/agent month-to-month or $12/agent/month billed annually

Seat · per user per month Standalone · Fixed
Pro Help Desk
USD 25 monthly · USD 20 / month with annual commitment

$25/agent month-to-month or $20/agent/month billed annually

Seat · per user per month Standalone · Fixed
Satellite Help Desk Highlighted
USD 30 monthly · USD 24 / month with annual commitment

$30/agent month-to-month or $24/agent/month billed annually

Seat · per user per month Standalone · Fixed
Pro Service Desk
USD 40 monthly · USD 32 / month with annual commitment

$40/agent month-to-month or $32/agent/month billed annually

Seat · per user per month Standalone · Fixed
Enterprise Service Desk
USD 60 monthly · USD 48 / month with annual commitment

$60/agent month-to-month or $48/agent/month billed annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow Vision Helpdesk Cloud’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Starter Help Desk

Plan card

Cloud helpdesk
Included
Ticket management
Included
US, UK, EU, and India hosting
Included
Software updates
Included

Pro Help Desk

Plan card

Professional helpdesk
Included
Customer portal
Included
Support workflows
Included
Software updates
Included

Satellite Help Desk

Plan card

Multibrand support
Included
Satellite portals
Included
Cloud hosting
Included
Support updates
Included

Pro Service Desk

Plan card

Service-desk workflows
Included
Cloud deployment
Included
Agent support tools
Included
Software updates
Included

Enterprise Service Desk

Plan card

Enterprise service desk
Included
Advanced workflows
Included
Enterprise controls
Included
Cloud hosting
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Starter Help Desk: USD 15 monthly · USD 12 / month with annual commitment
  • Pro Help Desk: USD 25 monthly · USD 20 / month with annual commitment
  • Satellite Help Desk: USD 30 monthly · USD 24 / month with annual commitment
  • Pro Service Desk: USD 40 monthly · USD 32 / month with annual commitment
  • Enterprise Service Desk: USD 60 monthly · USD 48 / month with annual commitment
  • $15/agent month-to-month or $12/agent/month billed annually
  • $25/agent month-to-month or $20/agent/month billed annually
  • $30/agent month-to-month or $24/agent/month billed annually
  • $40/agent month-to-month or $32/agent/month billed annually
  • $60/agent month-to-month or $48/agent/month billed annually
Pricing page