Chaport vs Vision Helpdesk Cloud

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chaport

See full pricing history

EUR · US · source: www.chaport.com

Plan	Pricing	Charged by	Offer type
Free — Free	Free € 0 0	Flat · /mo	Standalone · Free
Pro — Pro	EUR 29 monthly · EUR 39 / month with annual commitment € 29 39 /mo	Flat · /mo	Standalone · Fixed
Unlimited — Unlimited Highlighted	EUR 99 monthly · EUR 129 / month with annual commitment € 99 129 /mo	Flat · /mo	Standalone · Fixed

Vision Helpdesk Cloud

See full pricing history

USD · US · source: www.visionhelpdesk.com

Plan	Pricing	Charged by	Offer type
Starter Help Desk	USD 15 monthly · USD 12 / month with annual commitment $15/agent month-to-month or $12/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Help Desk	USD 25 monthly · USD 20 / month with annual commitment $25/agent month-to-month or $20/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Satellite Help Desk Highlighted	USD 30 monthly · USD 24 / month with annual commitment $30/agent month-to-month or $24/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Service Desk	USD 40 monthly · USD 32 / month with annual commitment $40/agent month-to-month or $32/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Enterprise Service Desk	USD 60 monthly · USD 48 / month with annual commitment $60/agent month-to-month or $48/agent/month billed annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chaport

Free — Free

Highlights Operators included: 2 operators included

Included
Chat history Chat history: 60-day chat history

Included
Highlights Chats & websites: Unlimited chats & websites

Included
Auto-invitations Auto-invitations: 1 default auto-invitation (branded)

Included
Widget customization Widget customization: Basic widget customization

Included
Apps Apps: Web, desktop & mobile apps

Included

Pro — Pro

Highlights Operators included: 4 operators included

Included
Chat history Chat history: Unlimited chat history

Included
Auto-invitations Auto-invitations: Auto-invitations

Included
Widget customization Widget customization: Advanced widget customization

Included
Messaging Email & messengers integration: Email & messengers integration

Included
Operator productivity Saved replies: Saved replies

Included
Auto-invitations Pre-chat form: Pre-chat form

Included
Reports Detailed reports: Detailed reports

Included
Messaging Autoresponder: Autoresponder

Included
Apps REST & JavaScript API: REST & JavaScript API

Included

Unlimited — Unlimited

Highlights Operators included: Unlimited operators

Included
Chat history Chat history: Unlimited chat history

Included
Automation Chatbots: Chatbots

Included
Automation Knowledge base + FAQ bot: Knowledge base + FAQ bot

Included
Management Teams: Teams

Included
Management Assignment rules: Assignment rules

Included
Operator productivity Shared saved replies: Shared saved replies

Included
Visitor Info Custom fields: Custom fields

Included
Operator productivity Chat ratings: Chat ratings

Included
Reports Advanced reports: Advanced reports

Included
Reports On-demand reports: On-demand reports

Included
Apps Zapier integration: Zapier integration

Included

Vision Helpdesk Cloud

Starter Help Desk

Plan card Cloud helpdesk: Included
Plan card Ticket management: Included
Plan card US, UK, EU, and India hosting: Included
Plan card Software updates: Included

Pro Help Desk

Plan card Professional helpdesk: Included
Plan card Customer portal: Included
Plan card Support workflows: Included
Plan card Software updates: Included

Satellite Help Desk

Plan card Multibrand support: Included
Plan card Satellite portals: Included
Plan card Cloud hosting: Included
Plan card Support updates: Included

Pro Service Desk

Plan card Service-desk workflows: Included
Plan card Cloud deployment: Included
Plan card Agent support tools: Included
Plan card Software updates: Included

Enterprise Service Desk

Plan card Enterprise service desk: Included
Plan card Advanced workflows: Included
Plan card Enterprise controls: Included
Plan card Cloud hosting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chaport

August 27, 2026 Source
- Free — Free: Free
- Pro — Pro: EUR 29 monthly · EUR 39 / month with annual commitment
- Unlimited — Unlimited: EUR 99 monthly · EUR 129 / month with annual commitment

Vision Helpdesk Cloud

August 27, 2026 Source
- Starter Help Desk: USD 15 monthly · USD 12 / month with annual commitment
- Pro Help Desk: USD 25 monthly · USD 20 / month with annual commitment
- Satellite Help Desk: USD 30 monthly · USD 24 / month with annual commitment
- Pro Service Desk: USD 40 monthly · USD 32 / month with annual commitment
- Enterprise Service Desk: USD 60 monthly · USD 48 / month with annual commitment