Helply vs Jelly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
The helpdesk	Free $0 free forever	Flat · for your whole team	Standalone · Free
The AI agents	USD 0 per outcome · USD 99 monthly minimum $0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.	Usage · per outcome	Standalone · Usage based

Jelly

See full pricing history

USD · US · source: letsjelly.com

Plan	Pricing	Charged by	Offer type
Jelly — Standard	USD 29 monthly · USD 26.58 / month with annual commitment $348 $319 /year ...for your whole team!	Flat · ...for your whole team!	Standalone · Fixed
Royal Jelly — Premium Highlighted	USD 69 monthly · USD 57.5 / month with annual commitment $828 $690 /year ...for your whole team!	Flat · ...for your whole team!	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone Shared inbox, ticketing, and live chat: Included
Included for everyone Public and private help centers: Included
Included for everyone Automations, SLAs, and workflows: Included
Included for everyone All integrations, API, and webhooks: Included
Included for everyone SSO, roles, 2FA, and audit logs: Included

The AI agents

Jelly

Jelly — Standard

Highlights Shared team email addresses: Up to 3

Included
Highlights Users: Unlimited

Included
Highlights Inbox collaboration features: Included
Highlights Saved replies: Included
Highlights Support: Included

Royal Jelly — Premium

Highlights Shared team email addresses: Unlimited

Included
Highlights Advanced Rules: Included
Highlights Send Later: Included
Highlights Mailboxes: Included
Highlights Syncing of sent mail via IMAP: Included
Highlights API access (beta): Included
Highlights Integrations (Discord, Slack, Webhooks): Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

September 21, 2026
Official pricing page
- The helpdesk: Free
- The AI agents: USD 0 per outcome · USD 99 monthly minimum
August 27, 2026
Official pricing page
- Per-ticket pricing — Standard: USD 1 / month with annual commitment

Jelly

August 27, 2026
Official pricing page
- Jelly — Standard: USD 29 monthly · USD 26.58 / month with annual commitment
- Royal Jelly — Premium: USD 69 monthly · USD 57.5 / month with annual commitment