Chatway vs Social Intents

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatway

See full pricing history

USD · US · source: chatway.app

Plan	Pricing	Charged by	Offer type
Free	Free $0 Free forever	Flat · /month	Standalone · Free
Solo	USD 29 monthly · USD 24 / month with annual commitment $24 $29 Save $60 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Team Highlighted	USD 79 monthly · USD 65 / month with annual commitment $65 $79 Save $168 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Plus	USD 149 monthly · USD 119 / month with annual commitment $119 $149 Save $360 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed

See full pricing history

USD · US · source: www.socialintents.com

Plan	Pricing	Charged by	Offer type
Starter — annual	USD 39 monthly · USD 39 / month with annual commitment $39 /month Billed annually ($468/yr)	Flat · per month	Standalone · Fixed
Basic — annual Highlighted	USD 69 monthly · USD 69 / month with annual commitment $69 /month Billed annually ($828/yr)	Flat · per month	Standalone · Fixed
Pro — annual	USD 99 monthly · USD 99 / month with annual commitment $99 /month Billed annually ($1,188/yr)	Flat · per month	Standalone · Fixed
Business — annual	USD 199 monthly · USD 199 / month with annual commitment $199 /month Billed annually ($2,388/yr)	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatway

Free

Seats included 1 seat total: 1

Limited
Highlights 30 days chat history: 30 days

Limited
Chat Management FAQs & canned responses: Included
Highlights iOS and Android mobile apps: Included
Highlights Unlimited conversations: Included
Widget Customization & Targeting Widget customization: Included
Integrations & Apps Buttons for social chat channels: Included
Highlights Unlimited contacts: 30 days

Limited
Highlights Unlimited chat history: 30 days

Limited
Highlights Automations: Excluded
Highlights Help Center: Excluded
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Solo

Highlights Everything in Free: Included
Seats included 1 seat total: 1

Included
Highlights Unlimited chat history: Unlimited

Included
Store Integration (Shopify & WooCommerce) Shopify & WooCommerce full sync: Included
Integrations & Apps Integration: Included
Multilingual Support Live translation: Included
Highlights Remove Chatway branding: Included
Highlights Unlimited contacts: Unlimited

Included
Highlights Automations: Excluded
Highlights Help Center: Excluded
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Team

Highlights Everything in Solo: Included
Seats included 4 seats total: 4

Included
Automation & Workflows Automation & Workflows: Included
Highlights Help Center: Included
Highlights Unlimited chat history: Unlimited

Included
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Plus

Highlights Everything in Team: Included
Seats included 10 seats total: 10

Included
Highlights Multiple widgets: Included
Highlights Multiple inboxes: Included
Highlights Priority support: Included
Highlights Multiple help centers: Included
Highlights Unlimited chat history: Unlimited

Included

Social Intents

Starter — annual

Highlights Chat Widgets: 1

Included
Highlights Domains: 1

Included
Highlights Seats: 4

Included
Highlights Conversations per month: 250

Included
Highlights AI trained URLs: 200

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat

Included
Highlights Unified inbox & contacts: Included
Highlights Conversation analytics: Included
Highlights Shortcut replies & targeting: Included

Basic — annual

Highlights Chat Widgets: 2

Included
Highlights Domains: 2

Included
Highlights Seats: Unlimited

Included
Highlights Conversations per month: 1,000

Included
Highlights AI trained URLs: 1,000

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat, WhatsApp & SMS (1 number each)

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included

Pro — annual

Highlights Chat Widgets: 5

Included
Highlights Domains: 5

Included
Highlights Seats: Unlimited

Included
Highlights Conversations per month: 5,000

Included
Highlights AI trained URLs: 5,000

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat, WhatsApp & SMS (5 numbers each)

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included

Business — annual

Highlights Chat Widgets: 10

Included
Highlights Domains: 10

Included
Highlights Seats: Unlimited

Included
Highlights Conversations per month: 10,000

Included
Highlights AI trained URLs: 10,000

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat, WhatsApp & SMS (10 numbers each)

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights AI intent-based channel routing: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Custom chatbots: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included
Highlights Real-time auto-translation: Included
Highlights Priority support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatway

August 27, 2026 Source
- Free: Free
- Solo: USD 29 monthly · USD 24 / month with annual commitment
- Team: USD 79 monthly · USD 65 / month with annual commitment
- Plus: USD 149 monthly · USD 119 / month with annual commitment
August 27, 2026 Source
- Free: Free

Social Intents

August 27, 2026 Source
- Starter — annual: USD 39 monthly · USD 39 / month with annual commitment
- Basic — annual: USD 69 monthly · USD 69 / month with annual commitment
- Pro — annual: USD 99 monthly · USD 99 / month with annual commitment
- Business — annual: USD 199 monthly · USD 199 / month with annual commitment