Chatway pricing

1 — Manage chats with a single seat. Please note that this plan supports only one agent, so inviting multiple agents to handle chats isn't available.

30 days — Access past conversations for up to 30 days

Manage live chats on the go with our mobile app, available on Google Play store and App store.

Engage with as many visitors as you like, without any chat limits.

30 days — On the free plan, only the most recent 30 days of contacts are viewable.

30 days — In the free plan you have 30-days history access.

Create customizable, pre-written responses to frequently asked questions.

Customize your chat widget as per your brand guidelines.

Add buttons for social channels to your Chatway widget, including WhatsApp, Phone, Mobile, Instagram, Facebook, Messenger, Line, Telegram, SMS, or any custom channel.

Unlimited — Never lose track of conversations with unlimited access to chat history.

Enjoy a more personalized chat experience by removing Chatway branding from your widget.

Unlimited — Unlimited contact storage is included on all plans.

1 — This plan allows you to add multiple team members and assign specific roles, such as admin or member, to better manage your support team.

Syncs customer data like orders, cart contents, email, and more so you always know who you're chatting with. Easily view details and share products, coupons, or order info right from your store during live conversations.

Stay on top of every conversation by connecting your WhatsApp, Facebook Messenger, Instagram, and Email accounts. Respond to WhatsApp chats, emails, and social media messages seamlessly from your Chatway dashboard without switching between multiple tools.

Turn on live translation to see visitor messages in your preferred language instantly, and extend your global reach with a multilingual widget.

Create a self-service knowledge base. Build a branded Help Center with FAQs and articles, and make it available through your chat widget.

Unlimited — Access and refer to past conversations for context and continuity.

4 — This plan allows you to add multiple team members and assign specific roles, such as admin or member, to better manage your support team.

Engage visitors and automate tasks with smart triggers & rules. Set up automated workflows to send greetings, surveys, assign tags, and manage chats without manual effort.

Create and manage multiple chat widgets for different websites or pages.

Easily manage multiple websites and channels by creating separate inboxes and assigning agents accordingly.

Get faster responses and dedicated help from our support team.

Create multiple help centers for different brands or websites.

Unlimited — Access and refer to past conversations for context and continuity.

10 — This plan allows you to add multiple team members and assign specific roles, such as admin or member, to better manage your support team.