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Chatbase vs Chatway

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free — Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby — Hobby
USD 40 monthly · USD 40 / month with annual commitment

$ 40 per month

Flat · per month Standalone · Fixed
Standard — Standard Highlighted
USD 150 monthly · USD 150 / month with annual commitment

$ 150 per month

Flat · per month Standalone · Fixed
Pro — Pro
USD 500 monthly · USD 500 / month with annual commitment

$ 500 per month

Flat · per month Standalone · Fixed

USD · US · source: chatway.app

Plan Pricing Charged by Offer type
Free
Free

$0 Free forever

Flat · /month Standalone · Free
Solo
USD 29 monthly · USD 24 / month with annual commitment

$24 $29 Save $60 yearly /month (Billed yearly)

Flat · /month Standalone · Fixed
Team Highlighted
USD 79 monthly · USD 65 / month with annual commitment

$65 $79 Save $168 yearly /month (Billed yearly)

Flat · /month Standalone · Fixed
Plus
USD 149 monthly · USD 119 / month with annual commitment

$119 $149 Save $360 yearly /month (Billed yearly)

Flat · /month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free — Free

Highlights

Message credits (monthly)

50

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

0

Included

Highlights

Training content size

1 MB

Included

Highlights

Workspace seats

1 member

Included

Highlights

Personalization

Excluded

Highlights

Attachments

Excluded

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Excluded

Highlights

Tickets as a source

Excluded

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Excluded

Highlights

Integrations & API API access

Excluded

Highlights

Advanced OpenAI models

Excluded

Highlights

Advanced Anthropic models

Excluded

Highlights

Advanced Gemini models

Excluded

Highlights

Advanced DeepSeek models

Excluded

Highlights

Advanced Meta models

Excluded

Highlights

Advanced MoonshotAI models

Excluded

Highlights

Advanced Mistral models

Excluded

Highlights

Advanced Z.ai models

Excluded

Hobby — Hobby

Highlights

Message credits (monthly)

700

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

5

Included

Highlights

Training content size

10 MB

Included

Highlights

Workspace seats

2 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Excluded

Highlights

Tickets as a source

Excluded

Highlights

Activity Basic analytics

Included

Highlights

Advanced analytics

Excluded

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Standard — Standard

Highlights

Message credits (monthly)

4,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

8

Included

Highlights

Training content size

20 MB

Included

Highlights

Workspace seats

3 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Pro — Pro

Highlights

Message credits (monthly)

15,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

12

Included

Highlights

Training content size

40 MB

Included

Highlights

Workspace seats

5 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Included

Highlights

Training Auto retrain agents

Included

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Chatway

Free

Seats included

1 seat total

1

Limited

Highlights

30 days chat history

30 days

Limited

Chat Management

FAQs & canned responses

Included

Highlights

iOS and Android mobile apps

Included

Highlights

Unlimited conversations

Included

Widget Customization & Targeting

Widget customization

Included

Integrations & Apps

Buttons for social chat channels

Included

Highlights

Unlimited contacts

30 days

Limited

Highlights

Unlimited chat history

30 days

Limited

Highlights

Automations

Excluded

Highlights

Help Center

Excluded

Highlights

Multi-widget support

Excluded

Highlights

Setup multiple inboxes

Excluded

Solo

Highlights

Everything in Free

Included

Seats included

1 seat total

1

Included

Highlights

Unlimited chat history

Unlimited

Included

Store Integration (Shopify & WooCommerce)

Shopify & WooCommerce full sync

Included

Integrations & Apps

Integration

Included

Multilingual Support

Live translation

Included

Highlights

Remove Chatway branding

Included

Highlights

Unlimited contacts

Unlimited

Included

Highlights

Automations

Excluded

Highlights

Help Center

Excluded

Highlights

Multi-widget support

Excluded

Highlights

Setup multiple inboxes

Excluded

Team

Highlights

Everything in Solo

Included

Seats included

4 seats total

4

Included

Automation & Workflows

Automation & Workflows

Included

Highlights

Help Center

Included

Highlights

Unlimited chat history

Unlimited

Included

Highlights

Multi-widget support

Excluded

Highlights

Setup multiple inboxes

Excluded

Plus

Highlights

Everything in Team

Included

Seats included

10 seats total

10

Included

Highlights

Multiple widgets

Included

Highlights

Multiple inboxes

Included

Highlights

Priority support

Included

Highlights

Multiple help centers

Included

Highlights

Unlimited chat history

Unlimited

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatbase

  1. Source
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Chatway

  1. Source
    • Free: Free
    • Solo: USD 29 monthly · USD 24 / month with annual commitment
    • Team: USD 79 monthly · USD 65 / month with annual commitment
    • Plus: USD 149 monthly · USD 119 / month with annual commitment
  2. Source
    • Free: Free