Skip to content

LiveAgent vs Missive

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.liveagent.com

Plan Pricing Charged by Offer type
Small business
USD 19 monthly · USD 15 / month with annual commitment

$19 per agent/month billed monthly; $15 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Medium business
USD 35 monthly · USD 29 / month with annual commitment

$35 per agent/month billed monthly; $29 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Large business Highlighted
USD 59 monthly · USD 49 / month with annual commitment

$59 per agent/month billed monthly; $49 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
USD 85 monthly · USD 69 / month with annual commitment

$85 per agent/month billed monthly; $69 per agent/month billed annually

Seat · per user or agent Standalone · Fixed

USD · US · source: missiveapp.com

Plan Pricing Charged by Offer type
Starter
USD 14 / month with annual commitment

$14/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed
Productive Highlighted
USD 24 / month with annual commitment

$24/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed
Business
USD 36 / month with annual commitment

$36/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveAgent

Small business

Plan card

Ticketing

Included

Plan card

Live chat

Included

Plan card

Knowledge base

Included

Plan card

Automation rules

Included

Medium business

Plan card

Call center and IVR

Included

Plan card

Reports

Included

Plan card

Proactive chat invitations

Included

Plan card

SSO and custom roles

Included

Large business

Plan card

Time tracking

Included

Plan card

Audit log

Included

Plan card

Facebook, Instagram, X, Viber, Telegram, and WhatsApp

Included

Enterprise

Plan card

Dedicated account manager

Included

Plan card

Priority support

Included

Plan card

Assisted channel integration

Included

Missive

Starter

Plan card

Email, SMS, and social accounts

Included

Plan card

Team spaces and inboxes

Included

Plan card

Conversations and tasks

Included

Productive

Plan card

Users

Up to 50

Included

Plan card

Rules and automations

Included

Plan card

Basic analytics and API access

Included

Business

Plan card

SAML single sign-on

Included

Plan card

IP restrictions

Included

Plan card

Advanced analytics and personalized onboarding

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveAgent

  1. Source
    • Small business: USD 19 monthly · USD 15 / month with annual commitment
    • Medium business: USD 35 monthly · USD 29 / month with annual commitment
    • Large business: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: USD 85 monthly · USD 69 / month with annual commitment

Missive

  1. Source
    • Starter: USD 14 / month with annual commitment
    • Productive: USD 24 / month with annual commitment
    • Business: USD 36 / month with annual commitment