Small business
Plan card
- Ticketing
-
Included
- Live chat
-
Included
- Knowledge base
-
Included
- Automation rules
-
Included
LiveAgent pricing
LiveAgent is an omnichannel help desk with ticketing, live chat, knowledge base, call-center, social-media, and AI support capabilities.
- Region
- US
- Source currency
- USD
- Audiences
- Small business, Mid-market, and Enterprise
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Small business
|
USD 19 monthly · USD 15 / month with annual commitment
$19 per agent/month billed monthly; $15 per agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Medium business
|
USD 35 monthly · USD 29 / month with annual commitment
$35 per agent/month billed monthly; $29 per agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Large business
Highlighted
|
USD 59 monthly · USD 49 / month with annual commitment
$59 per agent/month billed monthly; $49 per agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Enterprise
|
USD 85 monthly · USD 69 / month with annual commitment
$85 per agent/month billed monthly; $69 per agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
What each plan includes
Feature names follow LiveAgent’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Medium business
Plan card
- Call center and IVR
-
Included
- Reports
-
Included
- Proactive chat invitations
-
Included
- SSO and custom roles
-
Included
Large business
Plan card
- Time tracking
-
Included
- Audit log
-
Included
- Facebook, Instagram, X, Viber, Telegram, and WhatsApp
-
Included
Enterprise
Plan card
- Dedicated account manager
-
Included
- Priority support
-
Included
- Assisted channel integration
-
Included
How pricing changed
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |