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Chaport vs LiveAgent

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

EUR · US · source: www.chaport.com

Plan Pricing Charged by Offer type
Free — Free
Free

€ 0 0

Flat · /mo Standalone · Free
Pro — Pro
EUR 29 monthly · EUR 39 / month with annual commitment

€ 29 39 /mo

Flat · /mo Standalone · Fixed
Unlimited — Unlimited Highlighted
EUR 99 monthly · EUR 129 / month with annual commitment

€ 99 129 /mo

Flat · /mo Standalone · Fixed

USD · US · source: www.liveagent.com

Plan Pricing Charged by Offer type
Small business
USD 19 monthly · USD 15 / month with annual commitment

$15 per agent/month billed annually $19 /month

Seat · per agent/month Standalone · Fixed
Medium business
USD 35 monthly · USD 29 / month with annual commitment

$29 per agent/month billed annually $35 /month

Seat · per agent/month Standalone · Fixed
Large business Highlighted
USD 59 monthly · USD 49 / month with annual commitment

$49 per agent/month billed annually $59 /month

Seat · per agent/month Standalone · Fixed
Enterprise
USD 85 monthly · USD 69 / month with annual commitment

$69 per agent/month billed annually $85 /month

Seat · per agent/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chaport

Free — Free

Highlights

Operators included

2 operators included

Included

Chat history

Chat history

60-day chat history

Included

Highlights

Chats & websites

Unlimited chats & websites

Included

Auto-invitations

Auto-invitations

1 default auto-invitation (branded)

Included

Widget customization

Widget customization

Basic widget customization

Included

Apps

Apps

Web, desktop & mobile apps

Included

Pro — Pro

Highlights

Operators included

4 operators included

Included

Chat history

Chat history

Unlimited chat history

Included

Auto-invitations

Auto-invitations

Auto-invitations

Included

Widget customization

Widget customization

Advanced widget customization

Included

Messaging

Email & messengers integration

Email & messengers integration

Included

Operator productivity

Saved replies

Saved replies

Included

Auto-invitations

Pre-chat form

Pre-chat form

Included

Reports

Detailed reports

Detailed reports

Included

Messaging

Autoresponder

Autoresponder

Included

Apps

REST & JavaScript API

REST & JavaScript API

Included

Unlimited — Unlimited

Highlights

Operators included

Unlimited operators

Included

Chat history

Chat history

Unlimited chat history

Included

Automation

Chatbots

Chatbots

Included

Automation

Knowledge base + FAQ bot

Knowledge base + FAQ bot

Included

Management

Teams

Teams

Included

Management

Assignment rules

Assignment rules

Included

Operator productivity

Shared saved replies

Shared saved replies

Included

Visitor Info

Custom fields

Custom fields

Included

Operator productivity

Chat ratings

Chat ratings

Included

Reports

Advanced reports

Advanced reports

Included

Reports

On-demand reports

On-demand reports

Included

Apps

Zapier integration

Zapier integration

Included

LiveAgent

Small business

Highlights

AI Agents

Included

Highlights

Ticketing

Included

Highlights

Live chat

Included

Highlights

Knowledgebase

Included

Highlights

Customer Portal

Included

Highlights

Contact forms

Included

Highlights

Automation rules

Included

Highlights

Integrations

Included

Highlights

Multiple language support

Included

Communication channels

Contact forms – Contact us buttons

3

Limited

Communication channels

Contact forms – In page

3

Limited

Communication channels

Email ticketing – Incoming email accounts

3

Limited

Communication channels

Email ticketing – Outgoing email accounts

3

Limited

Communication channels

Live chat button

2

Limited

Conversation management

Custom ticket filters

300 filters / agent

Limited

Conversation management

Departments

10

Limited

Conversation management

Canned messages

20

Limited

Conversation management

Predefined answers

20

Limited

Customization

Knowledge base

1

Limited

Customization

API keys

1

Limited

Automation

Event Rules

50

Limited

Support and services

Customer support service

best effort

Limited

Communication channels

Call center & IVR

Excluded

Automation

Time Rules

Excluded

Automation

Service levels (SLA)

Excluded

Security and permissions

SSO

Excluded

Conversation management

Custom roles

Excluded

Medium business

Highlights

Everything in Small plan

Included

Highlights

AI Agents incl. full setup

Included

Highlights

Call center & IVR

Included

Highlights

Time Rules

Included

Highlights

Reports

Included

Highlights

Proactive chat invitations

Included

Highlights

Agent ratings

Included

Highlights

Sound configuration

Included

Highlights

Service levels (SLA)

Included

Highlights

SSO

Included

Highlights

Custom roles

Included

Communication channels

Contact forms – Contact us buttons

10

Limited

Communication channels

Contact forms – In page

10

Limited

Communication channels

Email ticketing – Incoming email accounts

10

Limited

Communication channels

Email ticketing – Outgoing email accounts

10

Limited

Communication channels

Live chat button

5

Limited

Conversation management

Custom ticket filters

500 filters / agent

Limited

Conversation management

Departments

20

Limited

Conversation management

Canned messages

100

Limited

Conversation management

Predefined answers

100

Limited

Conversation management

Custom roles

2

Limited

Customization

Knowledge base

1

Limited

Customization

API keys

5

Limited

Automation

Event Rules

150

Limited

Automation

Time Rules

30

Limited

Automation

SLA rules

5

Limited

Automation

Service levels (SLA)

5

Limited

Support and services

Customer support service

24/7

Included

Large business

Highlights

Everything in Medium plan

Included

Highlights

Time tracking & Audit log

Included

Highlights

Audit log

Included

Communication channels

Facebook

Included

Communication channels

Instagram

Included

Communication channels

X

Included

Communication channels

Viber

Included

Communication channels

Telegram

3 bots

Limited

Communication channels

WhatsApp

5 numbers

Limited

Communication channels

Contact forms – Contact us buttons

50

Limited

Communication channels

Contact forms – In page

50

Limited

Communication channels

Email ticketing – Incoming email accounts

150

Limited

Communication channels

Email ticketing – Outgoing email accounts

150

Limited

Communication channels

Live chat button

50

Limited

Conversation management

Custom ticket filters

1000 filters / agent

Limited

Conversation management

Departments

150

Limited

Conversation management

Canned messages

500

Limited

Conversation management

Predefined answers

500

Limited

Conversation management

Custom roles

5

Limited

Customization

Knowledge base

2

Limited

Customization

API keys

10

Limited

Automation

Event Rules

500

Limited

Automation

Time Rules

100

Limited

Automation

SLA rules

50

Limited

Automation

Service levels (SLA)

20

Limited

Support and services

Customer support service

24/7

Included

Enterprise

Highlights

Everything in Large plan

Included

Highlights

Almost unlimited

Included

Support and services

Dedicated account manager

Included

Support and services

Priority support

Included

Support and services

Assisted channels integration

Included

Customization

Branding Free

Included

Support and services

Custom billing setup

Included

Support and services

Service review call and reports

Included

Support and services

Scheduled release management

Included

Communication channels

Contact forms – Contact us buttons

200

Limited

Communication channels

Contact forms – In page

200

Limited

Communication channels

Email ticketing – Incoming email accounts

500

Limited

Communication channels

Email ticketing – Outgoing email accounts

500

Limited

Communication channels

Live chat button

100

Limited

Communication channels

Telegram

3 bots+

Limited

Communication channels

WhatsApp

20 numbers

Limited

Conversation management

Custom ticket filters

5000 filters / agent

Limited

Conversation management

Departments

300

Limited

Conversation management

Canned messages

1000

Limited

Conversation management

Predefined answers

1000

Limited

Conversation management

Custom roles

40

Limited

Customization

Knowledge base

10

Limited

Customization

API keys

100

Limited

Automation

Event Rules

1000

Limited

Automation

Time Rules

200

Limited

Automation

SLA rules

100

Limited

Automation

Service levels (SLA)

100

Limited

Support and services

Customer support service

24/7

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chaport

    • Free — Free: Free
    • Pro — Pro: EUR 29 monthly · EUR 39 / month with annual commitment
    • Unlimited — Unlimited: EUR 99 monthly · EUR 129 / month with annual commitment

LiveAgent

    • Small business: USD 19 monthly · USD 15 / month with annual commitment
    • Medium business: USD 35 monthly · USD 29 / month with annual commitment
    • Large business: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: USD 85 monthly · USD 69 / month with annual commitment
    • Small business: USD 19 monthly · USD 15 / month with annual commitment
    • Medium business: USD 35 monthly · USD 29 / month with annual commitment
    • Large business: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: USD 85 monthly · USD 69 / month with annual commitment