Onsite Support vs Tars

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Onsite Support

See full pricing history

USD · US · source: onsitesupport.io

Plan	Pricing	Charged by	Offer type
Growth Highlighted	USD 299 monthly $299/mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

Tars

See full pricing history

USD · US · source: hellotars.com

Plan	Pricing	Charged by	Offer type
Freemium	Free $0 /month	Flat · /month	Standalone · Free
Premium	USD 499 monthly $499 /month	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Custom Pricing	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Onsite Support

Growth

Highlights ✓Amazon PLS enrollment: Included
Highlights ✓Unlimited AI interactions: Included
Highlights ✓Unlimited marketplaces & stores: Included
Highlights ✓Unlimited automations: Included
Highlights ✓Personalized onboarding & training: Included
Highlights ✓Prebuilt analytics dashboards: Included
Highlights ✓All future updates included: Included

Enterprise

Highlights ✓Everything in Growth: Included
Highlights ✓Unlimited agent seats: Included
Highlights ✓Dedicated account manager: Included
Highlights ✓Custom integrations & API access: Included
Highlights ✓Multi-brand support: Included
Highlights ✓Advanced roles & permissions: Included
Highlights ✓SLA guarantees: Included
Highlights ✓Priority support: Included

Tars

Freemium

Highlights Conversations per month: 50

Included
Highlights Basic LLM models: Included
Highlights Knowledge Bases: 5

Included
Highlights Access to help guides: Included
Highlights Community support: Included
Highlights Data encryption: Included
Highlights Data retention: 1 month

Included

Premium

Highlights Conversations required per month: 500 1K 2K 5K 10K

Included
Highlights Advanced LLM models: Included
Highlights Knowledge Bases: 20

Included
Highlights Live Chat support: Included
Highlights ISO & SOC 2 Compliance: Included
Highlights Data retention: 12 months

Included

Enterprise

Highlights Configurable volume: Included
Highlights White-glove onboarding: Included
Highlights Knowledge Bases: Unlimited

Included
Highlights Custom integrations: Included
Highlights Dedicated account manager: Included
Highlights Role-based access control: Included
Highlights HIPAA, ISO, & SOC 2 Compliance: Included
Highlights SSO: Included
Highlights Configurable data retention: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Onsite Support

August 27, 2026
Official pricing page
- Growth: USD 299 monthly
- Enterprise: Contact sales

Tars

September 21, 2026
Official pricing page
- Freemium: Free
- Premium: USD 499 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Freemium — default: Free
- Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment