Onsite Support vs Tars

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Onsite Support

See full pricing history

USD · US · source: onsitesupport.io

Plan	Pricing	Charged by	Offer type
Growth Highlighted	USD 299 monthly $299/mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

Tars

See full pricing history

USD · US · source: hellotars.com

Plan	Pricing	Charged by	Offer type
Freemium — default	Free $0 /month	Flat · per month	Standalone · Free
Premium — default Highlighted	USD 499 monthly · USD 414.17 / month with annual commitment $499 /month 17% off billed yearly	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Onsite Support

Growth

Highlights ✓Amazon PLS enrollment: Included
Highlights ✓Unlimited AI interactions: Included
Highlights ✓Unlimited marketplaces & stores: Included
Highlights ✓Unlimited automations: Included
Highlights ✓Personalized onboarding & training: Included
Highlights ✓Prebuilt analytics dashboards: Included
Highlights ✓All future updates included: Included

Enterprise

Highlights ✓Everything in Growth: Included
Highlights ✓Unlimited agent seats: Included
Highlights ✓Dedicated account manager: Included
Highlights ✓Custom integrations & API access: Included
Highlights ✓Multi-brand support: Included
Highlights ✓Advanced roles & permissions: Included
Highlights ✓SLA guarantees: Included
Highlights ✓Priority support: Included

Tars

Freemium — default

Highlights Conversations per month: 50

Included
Highlights LLM models: Basic

Included
Highlights Training limit: 5 Knowledge Bases

Included
Highlights Support: Community support

Included
Highlights Data retention: 1 month

Included
Highlights Access to help guides: Included
Highlights Data encryption: Included

Premium — default

Highlights Conversations per month: 500, 1K, 2K, 5K, 10K

Included
Highlights LLM models: Advanced

Included
Highlights Training limit: 20 Knowledge Bases

Included
Highlights Support: Live Chat support

Included
Highlights Compliance: ISO & SOC 2 Compliance

Included
Highlights Data retention: 12 months

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Onsite Support

August 27, 2026 Source
- Growth: USD 299 monthly
- Enterprise: Contact sales

Tars

August 27, 2026 Source
- Freemium — default: Free
- Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment