eDesk vs Engati

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

eDesk

See full pricing history

USD · US · source: www.edesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 39 monthly $ 39 per user/month	Seat · per user/month	Standalone · Fixed
Growth	USD 89 monthly $ 89 per user/month	Seat · per user/month	Standalone · Fixed
Professional	USD 119 monthly $ 119 per user/month	Seat · per user/month	Standalone · Fixed
Enterprise	Contact sales Custom Tailored pricing	Flat	Standalone · Contact sales

Engati

See full pricing history

USD · US · source: www.engati.ai

Plan	Pricing	Charged by	Offer type
WhatsApp Accelerator	Free Start for free	Flat	Standalone · Free
WhatsApp Growth	Contact sales Start for free Book a Demo	Flat	Standalone · Contact sales
WhatsApp Enterprise	Contact sales Start for free Book a Demo	Flat	Standalone · Contact sales
Omnichannel Pro	Contact sales Start for free Book a demo	Flat	Standalone · Contact sales
Omnichannel Enterprise	Contact sales Start for free Book a Demo	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eDesk

Essential

Highlights Online stores: 1

Included
Highlights Centralized support workspace: Included
Highlights Live chat: Included

Growth

Highlights Online stores: 5

Included
Highlights Performance reporting: Included
Highlights CSAT surveys: Included

Professional

Highlights Online stores: 10

Included
Highlights Assisted onboarding: Included
Highlights Read-only users: 2

Included

Enterprise

Highlights Channels: Unlimited

Included
Highlights Dedicated account manager: Included
Highlights Multi-brand workflows: Included

Engati

WhatsApp Accelerator

Highlights Broadcast & Scheduling: Included
Highlights WhatsApp Inbox: Included
Highlights Basic Automation (Welcome, OOO): Included
Highlights GSheets integration: Included
Highlights Add upto 5 agents: 5

Limited
Highlights Analytics for Broadcasts & Livechat: Included
Highlights Message templates catalog: Included
Highlights Retargeting Campaigns: Included
Highlights Click to WhatsApp Ads (CTWA): Included
Highlights 1 WhatsApp API: 1

Included
Highlights Green tick assistance: Included

WhatsApp Growth

Highlights Advanced chatbot flows: Included
Highlights Custom campaign flows: Included
Highlights Native CRM integration: Included
Highlights Access to WhatsApp flows: Included
Highlights Advanced Analytics with CTWA, Chatbot, and Campaigns: Included
Highlights Run intent based campaigns: Included
Highlights FAQs: Included
Highlights 1000 MAUs: 1000

Limited

WhatsApp Enterprise

Highlights eSenseGPT - GenAI powered conversations: Included
Highlights Multiple digital channels: Included
Highlights Omnichannel Livechat Inbox: Included
Highlights Custom app integrations: Included
Highlights Unlimited chatbot flows: Included
Highlights Full-view Analytics: Included
Highlights LLM integrations: Included
Highlights Voice integration: Included
Highlights Access to Multiple messaging languages: Included
Highlights Custom MAUs: Included

Omnichannel Pro

Highlights WhatsApp + 1 additional digital channel of your choosing: Included
Highlights Broadcast & Scheduling: Included
Highlights Omnichannel Livechat Inbox: Included
Highlights Add upto 5 agents: 5

Limited
Highlights Custom chatbot flows: Included
Highlights Custom app integrations: Included
Highlights Full-view Analytics: Included
Highlights Message templates catalog: Included
Highlights Access to chatbot template catalog: Included
Highlights Access to all WhatsApp features (CTWA, Payments, Commerce): Included
Highlights LLM integrated Docusense: Included
Highlights Run intent based campaigns: Included
Highlights FAQs: Included
Highlights 1000 MAUs: 1000

Limited

Omnichannel Enterprise

Highlights eSenseGPT - GenAI powered conversations: Included
Highlights Multiple digital channels: Included
Highlights Unlimited chatbot flows: Included
Highlights Message templates catalog: Included
Highlights LLM integrations: Included
Highlights Voice integration: Included
Highlights Multiple messaging languages: Included
Highlights Custom MAUs: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

eDesk

August 27, 2026
Official pricing page
- Essential: USD 39 monthly
- Growth: USD 89 monthly
- Professional: USD 119 monthly
- Enterprise: Contact sales

Engati

September 21, 2026
Official pricing page
- WhatsApp Accelerator: Free
- WhatsApp Growth: Contact sales
- WhatsApp Enterprise: Contact sales
- Omnichannel Pro: Contact sales
- Omnichannel Enterprise: Contact sales
August 27, 2026
Official pricing page
- WhatsApp Accelerator — primary: Free